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Marketing Manager, Product Manager, Team manager

Work Experience

Nov 2006- now
Freelancer Shanghai Pearl
On freelance basis helping in the start up of the new jewellery company Shanghai Pearl. Being a sparring partner for marketing and PR activities, and developing a sales and positioning strategy

Oct 2006-now
Volunteer via stichting La Luz
Currently working for Stichting Ezelparadijs, writing a marketing communication plan and helping with international fundraising

Aug 2004 –Nov 2006
Marketing Manager EMEA, Quest International
Responsible for the marketing activities for the dairy segment across EMEA (focus on Western Europe).
Main tasks include developing and implementing the marketing strategy, ensuring the product pipeline stability, overseeing new product launches (incl media & pricing strategy), arranging quarterly sales meetings, and aiding our largest and most innovative customers in concept and brand development. Furthermore, general consumer intelligence is an important aspect of the job.


Aug 2002 – Aug 2004
Team manager, customer services, Quest International
Managing the Scandinavian team, consisting of three people.
Doing quarterly performance reviews together with the Customer Services Manager
Weekly KPI reviews
Tasks of the team included order coordination, financial administration, and ad hoc market research on account management request. One of the main challenges in this position was the introduction of SAP, forcing new ways of working on my team, and a general crisis on the supply chain.

Oct 1999 – Dec 2001
Next to my studies I worked for the Danish subsidiary of the Dutch call centre SNT. I worked on different accounts such as the French Tourist agency and Telia Telecom, but also did ad-hoc administrative tasks, such as salary- and absence statistics. Furthermore, I participated in the training of new employees.

Dec 1998 – July 1999
Working for the American call centre Sykes iE’s Dutch division in Amsterdam, I gave technical support on printers, faxes, and copiers for the Xerox account.

Education

Sept 1999 – June 2002
Bachelors degree (HBO) from the Copenhagen Business School in international communication, with a specialisation in international marketing.

Aug 1993 – June 1996
High School diploma with A levels obtained in Dronninglund, Denmark, Level equivalent to VWO

Courses

Aug 2006
PR & Media training, learning to deal with the media, interview training, and key message formulation

March 2006
Executive Presentation skills training

Nov 2004
Two day in-house course in self management, a course aimed at young managers, learning to manage a team through understanding of interpersonal relations and improved self awareness.

Feb 2003
Two day in-house course in intercultural management, focusing on problem solving in an international environment.

Jan 2001 – Dec 2001
Dutch course at a Copenhagen evening school. The course covered grammar and conversational Dutch.

Skills

Project management
Market research
International/intercultural communication
Strategic marketing
Consumer understanding
Concept development

Languages

Danish Native
English Fluent
Dutch Fluent
French Good
German Basic

Other

Computer skills

Good knowledge of most Microsoft applications, Lotus Notes and SAP.


Miscellaneous

For a period of 18 months I lived and worked in France, first in Paris and afterwards in Nice. This experience has given me great understanding and knowledge of not only the French culture and language, but also of working in international environments. Also this experience triggered my interest in pursuing an international working career.

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