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Principal Consultant

Work Experience

10 years Organizational Change and Outsourcing consultancy
8 years IT Sales Management
5 years IT systems
4 years part-time teaching fellow in Occupational Psychology

Current position: (Since 1992)Principal Consultant - specialising in sales and marketing planning, linking IT and business planning, effective remote management of professional workers, and management of the human side of IT outsourcing and related change programmes.
Previous Business Background:
General Manager - with ability to match a technical understanding with commercial flair. Focus on developing business opportunities and company bottom-line profitability through correct understanding of personnel motivations. Excellent management skills with the power to motivate and educate management, coupled with an ability to communicate at high levels. Also experienced in working with different cultures and on International projects.
Career Development and Achievements:
June 1990 to June 1992 - Origin International - Brussels
Commercial Manager - responsible for:
Development of Sales and Marketing supporting international automation projects and consultancy services within Europe
Development and implementation of a strategy for Origin to enter the International Banking market sector.
Consultancy to Director and other members of the management team regarding sales and marketing strategies.
Achieved entry at high levels into a number of strategic new accounts and succesfully developed the business.

June 1976 to May 1990 - Philips Business Systems UK
Business Management - Including two years as Business Unit/National Sales & Marketing Manager, directing the activities of ten Account Managers, two regional managers and a marketing manager. Responsible for relationship and business development with 200 dealers and named direct accounts. Profit and budget accountability, including development of business plan to enter personal computer market, and implementation of related organizational change. Also Senior Account Manager for the Finance sector, developing business and negotiating sales of substantial figures in the banking sector.
Previous roles within Philips include Sales Manager - Major Distributors, marketing and sales support executive, senior systems engineer, systems analyst, and systems installer/training officer.
During her career Stephanie has:
· Developed and run a broad range of training courses and workshops for senior sales staff and business managers.
· Spoken at many conferences and product launches.
· Lectured in Outsourcing, Organizational Analysis, Organizational Research Methods, and New Technology at work for the Birkbeck Masters Programme.
· Facilitated a range of strategy planning workshops.
· Developed market research, prepared business and marketing proposals.
· Chaired working parties and steering committees.
· Spoken at press conferences and PR releases.
· Managed sales and product launches.

Professional Affiliations: Member of the British Psychological society - including the Occupational Division and Social Psychology section; and Member of the Academy of Management.

Main Publications:

Morgan, S.J. & Symon, G., (2002) Remote Management and Computer Mediated Communication: Integration or Isolation? Social Science Computer Review, Vol. 20 No. 3, Fall, p.302-311

Morgan, S.J., (2001) Intranets, e-mails and remote management: The danger of mis-use and isolation. Paper presented at the BPS Psychology and the Internet Conference, Farnborough, November 7-9th.

Morgan, S.J. (2001) ‘How to: Manage Outsourcing’ People Management, 3rd May.

Morgan, S.J. & Symon, G., (2001) Outsourcing: A Research Agenda for Occupational Psychology. Proceedings of the British Psychological Society Occupational Psychology Conference, 4-5th January. Winchester.

Morgan, S.J. & Symon, G., (2000) ‘Managing Over Client Boundaries: Organizational Attachments in I.T. Outsourcing.’ Proceedings of the British Academy of Management Annual Conference, Edinburgh, 13/15 September.

Stephanie is currently writing a co-authored book on remote management with her business partner, and has had a chapter on ‘electronic interviews’ accepted for inclusion in a new book on qualitative methods in organizational research.

Education

PhD submitted Occupational Psychology - thesis on outsourcing transitions
MSc. Organizational Behaviour
BSc. (1st Class Hons) Psychology

Skills

Organizational Analysis, Organizational Research,
Workshop Facilitation, Development of Business Strategy,
Competitive Analysis, Managing IT related change processes
Managing Remote Professionals,

Languages

English, Dutch

Other

Extensive training and experience in group facilitation, strategic planning, sales & marketing management and change management. Experienced in systems integrators and the banking sector.

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