Flexmanager - Operations Manager

Operations Manager

Work Experience

25 years in logistics and distribution industry.
Most recent experience
2001 - June 2002 Interim general manager Christian Salvesen Germany
Accountable for the logistics operations of the Germany operation, E38m turnover.
Responsible for achieving profit and service level targets, full budget responsibility.
Planning and control of operations, including 9 multi customer locations, 700 staff, 200,000 sq ft of warehousing, and 140 vehicles.
Motivation and leadership of the team.
Strategic overview, continuous improvement, and cultural change.
Achievements:
Service quality improved from 65% to 93% on time delivered following introduction and implementation of KPI’s.
Sub contract costs as a percentage of revenue reduced by 10%.
Fleet profile changed to meet needs of the changing business.
Sponsor of project to centralise traffic operations using software based processes.

1999 - 2001 European operations development manager CS Germany
On secondment to the Germany Division to project manage and participate in the training and use of a new AS 400 based operating system.
Developed new process flow to remove inefficiencies caused by the change from a manual system.

1996 - 1999 Senior Conract Manager CS UK
Responsible for the implementation of a dedicated distribution network for Jewson from 3 manufacturing sites.
Recruitment and establishing the culture and standards.
Planning and implementation of operations, distribution methodology and trunking routes.
Continuing improvement, enhancement of service levels and efficiencies.
Commercial responsibility for customer agreements, negotiations and contractual details.
Customer relationships, and account management, business development.

1995 _ 1996 Area manager CS UK
Profit and operational responsibility for three distribution depots - £20m turnover, 30 operational and administrative staff, 120 vehicles, and 160 drivers and warehouse employees.
Integration of Haydock site into Leigh site, annual cost saving circa £5m.

1992 - 1995 Depot Manager Coventry Swift Service
Responsible for the Coventry distribution centre - £7m turnover, 60 vehicles, and 120 employees.
Achievements included 30% increased turnover, increased contribution margin from 13% to 20%.

1991 - 1992 Depot Manager Zaventum Depot LEP Swift Belgium
Reporting directly to European Operations Director, responsible for the management of the Belgium operation.
Implementation of a national distribution network within a newly acquired business.