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Experienced product lead with broad industry background

Work Experience

Interim projects: Supporting innovative companies in product management, business development, operations and general management.

Several projects delivered since mid 2015:
- Delivery of business plan for startup in e-Psychology
- Improvement of HR and Finance in fabless semiconductor company
- Business planning and quote delivery for new concept in medical first-aid

TomTom (Amsterdam) 2011 – 2015
Vice President Product Management Local Search & POIs
− Define and execute product strategy and product roadmaps based on analytics and user insights
− Manage multidisciplinary team (7 people) including Product Management, Business Development and Product Analysis. Member of Product Unit management team
− Drive TomTom World Class Product Management program
− Guide Agile/Scrum software development for POI processing platforms, search engine and APIs
− Specified and launched local search application on iOS & Android (>1M installs)
− Delivered post-acquisition integration of former iLocal into TomTom resulting in geo-expansion for web, smartphone, PND, API and content from 1 to 27 countries within one year
− Generated growth of API traffic from zero to >3 million searches per month
− Achieved substantial growth and improvement of TomTom POI product (52M POIs in 134 countries)
− Closed multiple agreements for cooperation with leading content providers
− Pitched and sold POIs and Local Search at leading internet and automotive companies resulting in multiple product implementations (>10M€ order value)
− Closed location based partnership with leading social network


TomTom Content & Services 2008 – 2011
Manager Service Delivery / Sr. Manager Product Management
− Setup and execution of service management to support first connected TomTom PND devices including people management of multiple teams up to 20 people. Part of unit management team.
− Drive specification and delivery of multiple services including TomTom Home & routes.tomtom.com
− Built Product Management team. Successfully setup alignment and governance between delivery and business
− Define and drive roadmap of TomTom services portfolio

Telfort / KPN International – Mobile Wholesale 2004 – 2008
(Sr.) Product Manager / Manager Product Management
KPN Mobile Wholesale enables customers not owning a mobile network to offer private labelled mobile services.
− Product Management and Product Portfolio Management covering multiple products and assigned customers (ca. 100M€ revenue p/a)
− SLA Management with internal and external suppliers
− Relationship management with internal departments. Safeguarding of wholesale interest in projects started by other departments
− Launched several new Mobile Virtual Network Operators in close cooperation with customers and internal teams
− Delivered MVNO/ESP launch projects within time and budget
− Improved customer satisfaction

Agere Systems
2002 – 2004
Program Manager WiFi
Agere Systems is a spin-off of Lucent Technologies developing and producing semiconductors, including chipsets for GSM/UMTS/HSDPA and WiFi. 10.000 employees in 2003.
− Management of customer specific projects and operational customer satisfaction
− Responsible for North-American customer portfolio ($30 million revenue/year)
− Linking pin between customers (USA), suppliers (Taiwan) and internal teams (NL/USA)
− Single point of contact for program activities of major accounts
− Negotiate with customers about product functions and features to align and optimise customer's products with Agere’s standard WiFi product lines
− “Agere Sales Spot Award” awarded by worldwide Sales organisation for substantial support to meet and exceed sales targets

Quad-Tel Consultancy 2000 - 2002
Consultant
− Execution of consulting, implementation and support projects at existing and greenfield players in the telecommunications industry
− Operational support for DSL back office including ongoing process optimisation
− Assistant-to CFO: Business cases and report reviews, preparation of due-diligence for potential investors and support of financial department

Andersen Consulting (Currently Accenture) 1998 - 2000
Analyst / Consultant
− Development and implementation of back office processes for start-up live insurance company
− Execution of benchmark study to explore efficiency of back offices among insurance industry

Education

TU Delft, Civil Engineering

Skills

Experience
Broad technology industry experience including Location Based Services, (online) navigation, traffic information, location content, telecommunications, semiconductors and automotive. Extensive B2B customer interaction background as well as delivery of successful consumer experiences. History in online, services/APIs, hardware, content and combinations.

Skills
Product Management, Operations, Business Development and general management. Defines product strategies and leads implementation. Gets ideas across to others on all levels thanks to analytical mind, structured approach and strong verbal and written communication. Covers the full Product Management discipline from commercial to technology domain including operations, marketing and finance. Builds world-class (product) teams.

Personality
Takes the lead in driving execution of own plans and excels when put on a mission. Excellent problem solving skills deducing complex issues into solvable pieces regardless of the industry or issue. Has passion for innovation. Fast learner. Enthusiasm grows when exposed to new domains and industries. Self-starting. Strong product, customer and people focus. Thrives in expanding company or unit with broad responsibility.

Languages

Dutch & English

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