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Business Analyst/Marketing & Comm

Work Experience

December 2006 Consultant – Communication and Marketing, Aid Governance, Zurich, Switzerland
Providing advice and development for a communication strategy, developing project ideas and funding strategies and general marketing advice.
04/2005-Present Consultant - Economic Analyst/Marketing Manager, London Borough of Ealing
Providing analytical consultancy work in Economics including business, employment, skills, environmental sustainability and risk management for London Borough of Ealing and marketing corporate objectives to all stakeholders, reviewing market indicators, developing sustainability management for regeneration partnership, developing and implementing communication strategies with internal/external stakeholders, developing Economic Regeneration strategies and communicating strategies to regional and central government using Corporate Social Responsibility model, managed corporate change in strategy and development, managing Local Strategic Partnership (LSP) Employment sub-group including members of Jobcentre+, LDA, Government Office for London (GOL), LSC, Age Concern, Park Royal Partnerships, managing Area Regeneration Partnerships and the West London Economic Regeneration Officers forum, supporting Learning Disabilities Board, chairing West London PULSE (regional social enterprise agency) supporting Local Authority Connects focusing on social enterprises, managing economic development projects such as Heathrow City Growth Strategies and City Growth Strategy with Park Royal Partnership, developing schemes around Sustainability, developing systems to monitor partnership projects and funding, supporting Ealing’s proposal for Local Area Agreements (LAA), writing bids including significant contribution the joint Local Enterprise Growth Initiative (LEGI) with LB Hammersmith & Fulham for over £30million. (11/2005)
Consultant – Project/Communications Manager, Social Enterprise London
Project managing an £1.5million ERDF and LDA project through Social Enterprise London providing business advice and creating new social enterprises, analyzing business trends including labour market statistics, managing communications and PR for the programme both internally/externally regionally and nationally, managing partnerships, negotiating contracts, delivering employment training, providing work experience and job opportunities to Young People and disadvantaged groups, developing marketing and strategic plans, financial planning and administration, writing funding bids, working with local authorities and schools, LEAs, employment/training providers to increase client referrals, overseeing the development and implementation of project evaluation. (04/2005)

12/2002-04/2005 Area Employment/Marketing Manager, Shaw Trust Ltd, London
Managed quality and performance (using Key Performance Indicators KPI) of Department for Work and Pensions Disability employment programmes across the London area ensuring targets are met, marketing all corporate services and provisions to stakeholders to generate new business opportunities, developed programme marketing strategy for London and nationally including CRM campaign, managed corporate change process, secured partnership contracts, ensured contract compliance, acted as organizational change representative to London Region, delivered employment training, responsible for all Health and Safety for all London sites and delivering internal training to internal staff and service users, managing budgets (£800,000) and financial administration, developed new services via partnerships and funding, marketed programmes to attract funding, developed other work related programmes for priority target clients, developed Equality & Diversity and Young People Services policy and strategies and delivered workshops.

Managing all aspects of Shaw Trust East London Social and Health Care operations which include two social enterprises, marketing all disability training and employment programmes to generate new business partnerships, ensuring contract compliance, managing Health and Safety, monitoring budgets and financial administration and tracking programme progress to assure targets achieved.

05/2002-11/2002 Operations/Training Manager, Bridge Project Ltd., London
Managed all aspects of the operations of Bridge’s over 15 government funded programmes (includes ERDF, Action Team for Jobs, Minority Ethnic Outreach, UK Online, New Deal, Job Search, ERDF, ESF,etc.), managed quality and performance of contracts via KPIs, assuring targets are met, developed new services and partnerships, managed organizational re-structure, delivering employment training, ensuring contract compliance, monitoring and tracking programmes and making sure budgets are met and financial administration, managed and training and job search department to assure all guidelines and targets, chaired meetings, drafted reports for all programmes, and developed employment and training programmes.


06/2000- 03/2002 Programme/Marketing Manager, The London Accord-Business in the Community, London
Managed delivery of the London-wide right to read reading partners campaign funded by the London Development Agency (SDF) Skills Development Fund, project managed development and delivery of the literacy scheme in the metro London area with partners, develop business contacts through marketing strategy including CRM, managed publicity enquiries and marketing strategy for the London and national regions, and all 32 London Education Business Partnership, managed programme delivery targets and identified contingent implementation strategies, delivering volunteer training, managed quality and performance of contracts via KPIs, ensuring contract compliance, represented the scheme to the public, assisted in fund-raising, recruited new businesses for volunteer schemes, financial administration managed budget using SAP, supervised PR consultant, facilitated meetings, assisted in creating marketing materials, and assisted planning strategies for recruitment. (07/2001)

Campaign/Marketing Officer-Opportunity Now, Business in the Community
Assisting Director with communication management and business development of over 300 member businesses for all sectors, developed effective account management systems for regional campaign managers through Corporate Social Responsibility model, developing and implementing marketing and CRM strategy, conducting Equal Opportunity workshops, developed and managed annual awards programme, co-ordinating Capital Cares Volunteer Week scheme in the London metropolitan area, conducting research on gender social exclusion issues, participating in policy making workshops, general administrative duties, processing invoices for publications orders, and new member organisations, and assisting research manager. (06/2000)

1999- 2000 Administrator, Pleasant Hill Baptist Church - Atlanta, Georgia USA
Assisting pastor of all church functions (i.e. finance, worship services, fund-raising and grant writing), developing and managing fund-raising events, establishing corporate relationships with local businesses, co-ordinating volunteer group events, co-ordinating community advertising, managing all church publications, managing accounting and overseeing general IT issues.

05/1994- 11/1998 SE Regional Communications Manager, AT&T Wireless Services –
Atlanta, Georgia USA
Regional liaison for communication, office and public relations for the SE Region offices (includes FL,GA,NC,VA, and Puerto Rico),developing and implementing marketing strategies to international markets, representing business to media (print, radio, internet and television), led in launch of PCS service, acting as organizational change representative, managing regional administrative staff and communications, developed corporate branding guidelines, , troubleshooting all areas of office/building management (i.e. computer/technical support, A/R, & A/P), assisting 15 senior project managers in site development, assisted with business development, direct strategic planning of inter/intra, identifying market performance and effectiveness of services, offers, channels, markets and product mix, maintaining petty cash fund, overseeing purchasing issues, resolving invoice disputes, establishing and selecting vendors, maintaining vendor records, managing all incoming work requests, co-ordinating special events, co-ordinating sponsorship and due diligence to the private sector. (05/1994)

Senior Executive PA to COO, AT&T Wireless Services - West Palm Beach USA
Co-ordinating schedule for COO and five directors, monitoring budgets and purchasing using SAP, drafting technical reports, scheduling appointments, interfacing with external customers and various departments in the company, assisting in with business development, troubleshooting accounting/purchasing issues, typing, answering phones, co-ordinating meetings with international executives, etc.(05/1994)

01/1994-05/1994 Banking Clerk, Bank of Belle Glade, Florida
General banking officer assistant, assisted clients with general banking services.

12/1990-12/1993 Communications Officer, Fortune 1000 Marketing, Inc – Tallahassee, Florida USA
Managed 25 person telemarketing centre, developed employee incentive/bonus programs, co-ordinated media contacts, developed/managed internal and external communications, scheduled employee work hours, hired and discharged employees, assisted with business development, conducted employee training and communicated company policies.

Education

M.A. Anthropology & Sociology, King’s College London, 2001
M.Divinity Pastoral Care, Mercer University, 2000
B.A. Communications (Organisational), University of Central Florida, 1995
A.A. Business Administration, Florida A&M University, 1993
AIED Associate Member of Institute of Economic Development

Skills

Microsoft Office – Proficiency in Word, Excel, Access, Powerpoint, MS Project
SAP Purchasing System
Oracle Financials
HTML
Frontpage
Dreamweaver

Languages

French Language – Reading (good working knowledge), Speaking (fair)
German Language – Reading (solid basic working knowledge), Speaking (basic)

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