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Interim Supply Chain and Operations Professional

Work Experience

SUMMARY

Optimizing processes, implementing change, managing organizations, managing complex projects

Motivated, hands-on and down-to-earth manager who likes challenges

Extensive knowledge and experience in Supply Chain -and Operations Management in different industries

Self-employed Interim Manager, Project Manager since 1997 (15 year)

EXPERIENCE

OWNER BV (1997 – present, 15 years)
Interim Change & Project Management, Training

A detailed list of assignments as Interim Change & Project Manager at bv is added on the next page.

GLOBAL OVERVIEW

-Positions: After Sales & Supply Chain Director, Plant Manager, Operations Manager, Logistics Manager, Service Manager, General Manager.
-Projects: Business process improvement, Implementation ERP / ICT solutions
-Industries: Manufacturing Industry (metal, electronics, chemical, food), Machinery, Transort & Warehouse Logistics, Telemarketing & Fulfilment, Banks, Security / Cash In Transit Services.
-Companies: 3SI Security Systems, GEA Grenco, GEA Grasso Products, GEA IT Services, Frico Cheese, Artilat, Precision Fulfilment Services, Matrix Spuitgietmatrijzen, Datelnet Telecom, Amko International, Heras Hekwerken.

Trainer at various companies
1997 – 2000

-Trainer of international recognized certification programs CPIM and CIRM.
-Hired by training institutes like ProQua, Flow Nederland (Consulting partner SAP) and ISES International (Training Institute Origin / Philips)


•BUSINESS CONSULTANT & TRAINER AT PROQUA BV (1995 – 1996, 1,5 years)
Consultancy and training in the field of Logistics and Quality Assurance, ‘s-Hertogenbosch, Netherlands

-Business Consultant, business process improvement projects
-Trainer, international certification programs in Operations Management. Production, inventory, purchasing, distribution, logistics and quality management (CPIM, CIRM, CPDM, TQM)


•VARIOUS STAFF-AND LINE POSITIONS AT GRASSO PRODUCTS BV (1980 – 1985, 15,5 years)
Development, manufacturing and sales of components for industrial refrigeration, ‘s-Hertogenbosch, Netherlands

-Manager Logistics and Information Systems (1993 -1995)
-Manager Organization and Information Systems (1989 -1993)
-Assistant Technical Organization and Information Systems (1988 -1989)
-Assistant Material Planning (1983 -1988)
-Assistant Accounting Department (1980 – 1983)


DETAILED LIST OF ASSIGNMENTS AS INTERIM-OR PROJECT MANAGER

3SI SECURITY SYSTEMS (Zaventem, Belgium)
Develop, manufacture, sell and service total solution concepts focused on securing cash in the cash handling chain, while optimizing cash cycle logistics for financial institutions and cash in transit service providers.
-Interim Manager / After Sales & Supply Chain Director Europe (Mar 2009 -May 2011)
P&L responsible. Recurring sales from service contracts, new installations and maintenance, warehouses, customer service desk, field service, logistics and distribution, 42 FTE. Successful organisational restructuring, re-implementation M3 / Movex, restructuring European distribution network (dangerous goods), inventory reduction
-Interim Manager / Service Manager Europe (Sep 2008 -Feb 2009)
Responsible for daily operations at customer service desk , field service organisation (new installations and maintenance), incident and problem management, 27 FTE
-Project Manager / Business Development Manager CIT (Feb 2007 -Aug 2008)
Successful implementation Sweden of new logistic processes for with ink protected ATM cassettes and Cash In Transit (CIT) processes at Swedbank and G4S

G4S VALUE SERVICES (Utrecht, Netherlands, Aug 2006 -Jan
2007 Logistic service provider cash handling)
-Project Manager Successful implementation of ERP system MS Dynamics AX. Finance and Accounting, Purchasing, Human Resource (HR) and Customer Resource Management (CRM)

3SI SECURITY SYSTEMS (Oct 2005 -Jul 2006)
-Project Manager / Business Development Manager CIT Successful implementation in the Netherlands of new logistic processes for ink protected ATM cassettes of ING-Postbank and ABN Amro Bank with G4S en Albert Heijn.

GRENCO (‘s-Hertogenbosch, Netherlands, Feb 2006 -Jun 2006, installation and maintenance of industrial refrigeration and air-conditioning systems)
-Interim Manager / Supply Chain Manager Successful restructuring of supply chain processes (MS Dynamics AX) and supply chain organisation

ARTILAT (Nijlen, Belgium, Feb 2005 -Sep 2005, manufacturer of latex foam products (mattresses and pillows)
-Interim Manager / Plant Manager Responsible for restructuring the operational processes and organisation in Belgium and Czech Republic. Successfully changed and re-implemented inter-company processes, S&OP, Forecasting and Production Planning (SAP). Recruited a Supply Chain Manager for Czech Republic

GEA GRASSO PRODUCTS (‘s-Hertogenbosch, Netherlands, Jun 2004 -Jan 2005, development, manufacturing and sales of components for industrial refrigeration)
-Project Manager Successful pilot-implementation Manufacturing MBS Axapta / MS Dynamics AX

GEA AG, REFRIGERATION DIVISION (‘s-Hertogenbosch, Netherlands, Mar 2003 -Sep 2004)
-Management Consultant and Project Manager Member of the international ERP project group as Functional Lead for Manufacturing and Supply Chain. Successfully developed a centralized (kernel) ERP-system, based on MBS Axapta / MS Dynamics AX, for all production companies in the Netherlands, Germany, France, Italy and US.

GRASSO CONSULTANTS / GEA ICT (‘s-Hertogenbosch, Netherlands / Bochum, Germany, Nov 2002 -Feb 2003)
-Project Manager Selection of a software package (MBS Axapta / MS Dynamics AX ) for a worldwide ERP implementation with 35 companies in 21 countries. Development of one integrated system for production, installation, service and sales in Europe, Asia, US and South Africa.

REVALCO (‘s-Hertogenbosch, Sep 2002 -Jan 2003, developing, manufacturing and sales of valves)
-Project Manager Successful re-implementation ERP-system (PIUSS-O).

GEA GRASSO PRODUCTS (Jan 2002 -Feb 2003)
-Interim Manager / Supply Chain Manager Stabilizing and reorganizing the logistic organization and the supporting IT / ERP-system (PIUSS-O).

FRICO CHEESE (Raamsdonkveer, Netherlands, Jun 2001 – Dec 2001
Storage, packing and transport of the Frico Cheese assortment for the Benelux)
-Interim Manager / Supply Chain Manager Manage the operational business and the change process based on an analysis of the business processes and the re-implementation of SAP.

PRECISION FULFILLMENT SERVICES (Elsloo, Netherlands, Aug 1999 -Feb 2001, Pan European Direct Marketing: Telemarketing (call-centre), cash-management and fulfilment, infomercials on RTL4, RTL5, FOX, MTV, Eurosport)
-Interim Manager / General Manager (Jan 2000 -Feb 2001)
Replaced both the owners of the company. General management, restructure the organization. Cash processing, call centre en warehouse and distribution. 80 FTE.
Managed the process of selling the company together with the owners and the bank.
-Interim Manager / Manager Logistics (Aug 1999 -Dec 1999)
Successful restructuring of the logistics organisation and processes.

MATREX SPUITGIETMATRIJZEN (Hapert, Netherlands, 1998 -1999, Tooling manufacturing,)
-Project Manager Successfully developed and implemented a system for order-intake and capacity planning.

RABOFACET (Zeist, Netherlands, 1997 -1999, Rabobank Nederland)
-Project Manager Successful implementation of a TQM-system (based on the ITIL) for the helpdesk of 2.400 IT-workstations at RaboBank International.

DATELNET TELECOM (’s-Hertogenbosch, Netherlands, 1997 -1998, Data-& Telecommunication)
-Interim Manager / Manager Customer Service Develop, implement and manage customer service organisation for banks and retail during the introduction of the “Chipknip” point-of-pay terminal in the Netherlands.

GEA GRASSO PRODUCTS (1997 -1998)
-Project Manager Successfully developed and implemented a Daily Sales Information System (Order intake & Sales)

AMKO INTERNATIONAL (Hedel, Netherlands, 1997, Machine Manufacturing)
-Project Manager Successful restructuring of production planning and inventory planning and control.

Education

- Bachelor Business Engineering (HTS Technische Bedrijfskunde) / IHBO Eindhoven

- CPIM, Certified in Production and Inventory Management / APICS
- CIRM, Certified in Integrated Resources Management / APICS
- PRINCE2 Foundation & Practitioner / APMG

Skills

COMPETENCE

Supply Chain Mgmt, Operations Mgmt, Service Mgmt, After Sales Mgmt, Business Development and General
Management.

Project Management, Change and Turnaround Management, Crisis Management.

PRINCE2, Lean Manufacturing

PROFILE

- stable and confident in stressful situations
- hands-on and down-to-earth
- rational, analytical, always looking for the best possible solutions and results
- organizer, negotiator and people manager
- reliable, loyal and with a great sense of responsibility
- operates as easily in a team or as individually and is (in)visible when necessary
- switches easily between competitive and cooperative situations, prefers a win-win strategy
- can work goal-oriented but also flexible and alternated with unplanned activities
- clear communicator in Dutch and English (German)
- good at figures and use of various software
- continuous improvement of organizations, processes and myself

Languages

Dutch: Native
English: Full professional proficiency
German:
- Speaking: Limited working proficiency
- Writing: Elementary

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