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Technical / Pre Sales consultant

Work Experience

May 2002 - April 2003
Brain Force Software BV Amsterdam

Area manager Benelux
Responsible for building up a channel in the Benelux for selling a inhouse built load balancer product.

Activities were finding the right distributors and resellers and commit them to a long term partnership.


November 2000 – May 2002
Brain Force Software BV Amsterdam

Technical pre and post sales Consultant
Responsible for technical knowledge about the following products:
-B/100, IP Load Balancer (TCP/IP, Networking, Traffic management)
-Etube, compression Software (TCP/IP, Networking, Client – Server)
-TermiNET, consumer firewall (Security)
-NetSupport, remote control (Networking, User Interfaces)

-Introduce products in the xSP, Telco and Hosting market
-Building up and maintaining international distribution and VAR channel together with account / channel management for Net Appliances.
-Organize technical trainings, seminars, workshops etc.
-Translate business requests to technical solutions and vice versa
-Support account management in product marketing activities, i.e. marketing and action plans, product descriptions
-Provide post sales (sometimes hands-on) support on above mentioned products


May 1998 – October 2000
World Online Nederland BV (now Tiscali) Vianen

Product Manager Security
-Responsible for existing security services, products and redefining existing portfolio
-Responsible for launch and success of new security services, i.e. consumer firewall, online anti-virus
-Realization security portal
-Stay on top of new developments and market demand

Junior Product Manager
-Support Product / Market managers
-Developing and testing user kits for new subscribers
-Manage internal projects
-Provide market and competition analyses
-Stay on top of trends and development in the market

Technical service desk employee - 2nd and 3rd line support
-Provide support through telephone, fax and e-mail to SME and consumers (dialup, networking, e-mail, Internet, MS Windows)
-Coach 1st line employees

Education

1998 – 2003 'School voor Communicatiesystemen' (HBO Utrecht)

1992 – 1998 VWO (athenaeum)

Skills

Technical:
TCP/IP, OSI model, networking, traffic management, Internet, security, popular desktop applications, basic HTML and ASP scripting, servers, serversolutions, serverhardware.

Marketing:
Good view on the demand from the market for new products and services, competition and new developments.

Communication:
Translating technical solutions to non technical people and vice versa

Sales:
Introducing new products in an existing or non existing channel. Confident in selling technical products (sales consultant)

Languages

Dutch - fluent (mother tongue)
English - fluent
German - fluent
French - beginner

Other

In possession of a driver’s license

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