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Senior Interim Manager / Consultant

Work Experience

Senior Interim Manager / Consultant with many years (international) experience in improving business performance by motivating and challenging responsible teams to look for break-through opportunities and drive these to results.
Analyzing current situation and defining desired outcome combined with motivating/coaching the individual team members creates great momentum to achieve lasting results.

Feedback of achievements proving increased efficiency and effectiveness for both external clients as well as the internal organization creates self-drive within the organization for ongoing improvement efforts.

Interim Assignments:

Interim General Manager software company
Responsible for General~ and Financial Management.
• Regrouped development team
• Repositioned and redefined entire product portfolio
• Introduced new products and services
• Renewed marketing approach and introduced multi-channel marketing
• Turn-over growth of 110% in 1st year


Senior Consultant training organization
Responsible for client satisfaction related to offered services
• Introduced closed-loop quality improvement between client evaluations and services offered
• Developed and introduced new services/trainings
• 40% new clients within 6 months after introducing new services/trainings
• 60% renewed returning clients (orders for new services)

Education

Higher Nautical College, Rotterdam. Graduated in ships radio communication (HTS-E level)

University degree ‘Information Technology and Business Management’, Open University, Heerlen (master degree). Curriculum contained a balanced mix between Information-Technology courses and Business Management courses. Graduation thesis: developed for ASML an equipment reliability comparison model and implemented this across 3 continents: 'Reliable Reliability'.

Trainings/courses:
Gustav Kaiser: management training I + II
Bureau Veritas: lead assessor/senior auditor ISO 9001
Institute "de Baak": effective communication
ASML: internal TQM trainer

Skills

Analyzing current situation and desired outcome - motivating and driving responsible teams to get the most of each individual and managing to achieve the potential improvements. Results driven. Motivating teams to create a culture of ongoing business improvements. Focus on both external clients as well as internal organization.

Languages

English: fluently
French: good
German: reasonable

Other

Coach/trainer hockey team B-youth (14-16 years)
Treasurer and board member of swimming team SV Watervrienden, Valkenswaard
Competition official national swim associations KNZB and NCS-swimming
Interests: running, spinning, tennis

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