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Project manager

Work Experience

2003 – TO DATE SPRL in Brussels, Belgium.

Started a new company offering services in operational interim management as well as telecommunication & IT consultancy.

0wner
Oct 03 – to date § Creation of the Company.§ Telecommunication & ICT:o Reviewed RFIs and RFPs for a large global interim Company outsourcing its telecommunication network (VoIP & DSL technologies involved),o Full project management (Business cases analysis, setting-up operational procedures, customer management, database creation, billing engine design, setting up e-commerce platform…) for a start up Company providing telephony in airplanes and launching a new low cost international mobile communications service, ando Database analysis and design for a Direct Marketing Company.§ Managerial Interim:Marketing and administration management of a start up Company providing telephony in airplanes and low cost international mobile communications.

2000 – 2003 BT WORLDWIDE LTD in Diegem, Belgium.

Signed in customers that generated more than 95% of the 2000, 2001 and 2002 Belgian Carrier division revenues.

Key Account Manager
Sep 02 – Jun 03 § Sales to BT Global Carrier Accounts:Key Account Management of nominated Global Carrier Accounts for BT in Belgium and Europe. Mid and long term relationship development.§ Designed and sold full Voice Network Outsourcing solution to Brutélé (exclusive contract over 5 years):Finding technical and commercial solutions, writing proposals, price strategy and price modelling, P&L, ordering and billing processes, business plan, promotion plan and full solution documentation and implementation. This contract is now a standard model for Voice Network Outsourcing projects for BT Solutions.

Jul 01 – Sep 02 § Sales to Mobile Operators and major ISP’s:Sales Management of nominated Mobile Operators and ISP’s in Belgium and in Europe.§ Re-designed Virtual ISP’s solution for major ISP’s in Belgium:Commercial model build up, price strategy and modelling, P&L, billing processes. The redesigning of the model has ensured locking existing customers, the achievement of a growth in revenues and margin for the product and the exclusion of risks linked to changes in the Belgian Regulated Interconnect Market. Management of the migration of World on Line and Yucom to the Tiscali Group for BT’s products and services (Data, Voice, Housing).§ Initiated commercial relations with the three Mobile Operators in Belgium.

Jan 00 – Jul 01 § Belgian Carrier Relations division set up:Setting up of the Belgian Carrier Services Business Unit (Operational Management, Marketing, P&L, Pipeline Management…). § Carrier Sales:Signed in around 17 carriers: from global to local carriers with broad diversity of products (international and domestic carriers).§ International Carrier Services:Participation in the development of the pan European Carrier Sales integration for the Belgium Business Unit.Managerial negotiations to allow the Belgian branch to develop its own services in a heavily political environment.§ Operational activities:Least Cost Routing (conception and implementation of an automated LCR & instantaneous billing tool for the Belgium Business Unit).Development of the Voice and Data product portfolio for Carrier (pricing models, product brochures, forms creation, order process, billing support requirement…).Prospects and Customers database design and creation (contacts, pipeline management, implementation follow up, actual and forecast management…).

1997 – 2000 GLOBAL ONE COMMUNICATIONS S.A. CORPORATE HEADQUARTERS in Brussels, Belgium.

Created qualitative tools and procedures to improve tracking, analysis and management of financial data and operational processes.

Carrier Relations Program Manager (Network Planning & Optimization)
Mar 99 – Jan 00 § Negotiation of international transmission, termination and local access with international and local carriers.§ Supply Chain of Network Elements Process Manager:Design and documentation of the International sub processes for the procurement of Network Elements and integration of these into the Network Planning & Optimization main processes.§ International Interconnects Implementation:Management of the implementation of international bilateral interconnections between Global One branches in Europe and its Shareholding Companies (France Telecom, Deutsche Telekom and Sprint).§ Financial Analysis and Cost Control of the Carrier Relations department:Budgeting, Forecasting, gap analysis and actual data monitoring.

Financial Analyst (Cost Control)
Jul 98 – Feb 99 Financial analysis and Cost Control for the Carrier Relations department, the Corporate Headquarters and other Global departments (HR, Communications, Legal & Regulatory).

Internship (Finance)
Mar 97 – Jun 98 Setting up and management of several financial and management projects:Clearinghouse management, legal consolidation, regional accounting and product profitability analysis (subject of thesis).

JULY 1995 STRATEC S.A. in Brussels, Belgium.

Summer job Assistance in analysing and developing statistical methods in order to control the efficiency of new software for traffic lights.

1993 – 2000 DREAM CONCEPT in Aiseau-Presles, Belgium.

Assistance in the creation and management of a small business involved in designing and organizing professional lighting and sound systems for events. Company has been sold in June 2000.

Education

98-to date INTERNAL AND EXTERNAL TRAININGS covering the following aspects: Project Management, Negotiation skills, Effective Communication, Product Marketing, Coaching & People Management.

92-98 INSTITUT CATHOLIQUE DES HAUTES ETUDES COMMERCIALES (ICHEC), Business School, in Brussels, Belgium. Joint Degree in Business Administration and Technology (Ingénieur Commercial).Thesis: The «Product Profitability Analysis» process analysis and automation at Global One.

90-92 ECOLE DE COMMERCE SOLVAY, in Brussels, Belgium.

Skills

Entrepreneurial, open minded, customer oriented, flexible, analytical, pragmatic, solution focused, reliable, efficient negotiator and stress resistant.

Languages

French Mother tongue
English Fluent (spoken and written)
Dutch Very good (spoken and written)
Spanish Working knowledge

Other

· Since June 2000, active member of the Board of Directors of the ALICHEC, Alumni association of graduates from the ICHEC:Alumni members’ database design and conception (in Access and VBA), a tool that is used everyday by three persons and that automatically generates views and outputs such as the Alichec alumni directory with more than 6,000 different entries.

· Sports: sailing (owner of the Belgian “Brevet de conduite générale” and a certificate of radiotelephone operator), squash and scuba diving (PADI Open Water Certified Diver).

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