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Daadkrachtig Interim manager / Projectmanager

Work Experience

2009 Project manager
Unbundling and Dismantling Shared Data Centers NUON

2998 - 2009 Business Development
Datacenter Management

2006 - 2008 Interim Manager ICT Amsterdam RAI

2005 - present Management Consultant Small business Graas Orthopaedic Shoe Technique
&
Pweb (office for web design)

2005 Manager Data Centre NUON (interim) NUON

1999 - 2003 Program / Project / Migration manager / Consultant TopFicie Telecom (detached to KPN)

1989 - 1999 Data-Center Management positions:

– Manager several platform lines

– Mainframe - Midrange System Software teams

– Project Manager large scale infrastructural changes Rabobank the Netherlands

1986 - 1989 System analyst IFN Factors (AMRO bank)

1983 - 1985 System Advisor & User consultant Computer centre T.U. Eindhoven

1982 - 1985 Development and exploitation of GIS PPD Limburg

Education

Degree:
High School diploma in 1974
University Entrance (VWO, Atheneum B)

Academic degree in 1985
Master of Engineering in Build Environment and Urban Planning,
University of Technology, Eindhoven, The Netherlands


Courses:
2001 CIBIT: Tour d’ IT

1998 School for Coaching Van Harte & Lingsma:
CIM (Communication Interaction & Management)

1994 ProFace: ITIL essentials (Exin)

Skills

General manager / Business Consultant / Project manager
+ Successful either as well as a general manager and as a management consultant.
+ Large and complex organisations.
+ Also Small businesses and Medium Businesses Companies
+ Contract and Supplier management
+ Customer Care & Billing
+ At the edge of Business and ICT,
+ Business Communications and presentations

Sectors:
Venue Sector (Amsterdam RAI): General Manager ICT ( ad interim )
+ Outsourcing of ICT operations.
+ Supplier management.
(Getronics, Superp, KPN, GlidePath, Ungerboeck, Ordina, Credit Tools, IS Projects, Qforce, Sincerus etc..)
+ Responsible for the continuity of ICT operations.
+ ICT contract and Service Level Management

Utility Sector (NUON): General Manager NUON Data Center (ad interim)
+ Directly in charge of 20 specialists containing 3 team leaders
+ Responsible for three Computer Centres with 7*24 uurs operations:
+ Facilitation (computer rooms: no break, floor, air conditioning, cooling etc.)
+ High end Midrange Hardware (IBM, HP en EMC2)
+ System software infrastructure (HP-UX en AIX) and middle ware.
+ Datacenter Contract and Supplier management


Telecom Sector (KPN): consultant, program and project manager customer care and billing
+ Directly in charge of six project leaders and
+ Indirectly a in charge of about 100 employees
+ Advice and Implementation of major business changes (transition)


Financial Sector (Rabobank, Interpolis, IFN Factors (AMRO bank): ICT-manager, consultant, project manager
1. Manager of specialists for mainframes and midrange architectures
2. Manager of the commercial team (internal sales)):
+ purchase and delivery of UNIX and NT server hardware plus software, for the bank as well as for its insurance company, Interpolis
+ contract and relationship management with the suppliers (IBM, HP, Compaq, Oracle, SAP, etc.)
3. Directly in charge of 10 specialists; In projects indirectly in charge of 300 persons


Small and Medium Business Companies
+ Paramedic company.
+ Healthcare insurance company.
+ Web design office.
+ Management consultant for operational exploitations
+ Management correspondence and deputy

Management Style:

I. Key elements for his successes:
+ Communication at every level and all the fields
+ Open mind for signals from people out of the organisation
+ Well Informing people
+ Create basis for involvement.
+ Lots of attention for the ‘Human Factor.’

II. A true Relationship manager, a real ambassador
+ Sponsor(s) (board and managers)
+ Customers
+ Users
+ Employees

III. Projects:
+ Consultancy programs that were initiated and successfully executed
+ Transition management: Adjusting business processes to new technological developments;
+ Large Scale Computer and Data Centre projects
+ Customer care projects, e.g. chartal payments traffic, billing, contract management

VI. General:
+ As a manager of departments and projects responsible for the annuals plans and realisation of the belonging targets for several teams.
+ As (interim) general manager responsible for the implement and realisation of transitions in business processes, the renewal of its ICT infrastructures and architectures.
+ Managed numerous projects & business cases at the edge of business and ICT, Customer Care & Billing
+ Successfully operated either as general manager or as a management consultant in organisations, with about 35,000 employees as well as business consultant in small and medium businesses..
+ The roots are in one of the most sophisticated computer centres of the Netherlands.
+ Managed an important customer care and billing program for achieving operational excellence in billing.

V. Responsibilities:
+ Organisational transitions (adjust and implement business processes)
+ Commercial (contract handling with suppliers as well as with business repesentatives (clients)
+ Technical (the realisation of infrastructures, networking, hardware, software, system management etc. )
+ Administrative (service contracts and product management).

Languages

+ Dutch Fluency (Native tongue)
+ Enlish Excellent
+ French Good
+ German Good

Other

Public Functions
+ Owner Independent Management Consultant Office:

+ Co founder and president Foundation
Museum for Industry as Subject of Art

+ Vice President Roman Catholic Parish Holy Gerardus Majella at Utrecht

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