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Business Continuity Planning Manager

Work Experience

CAREER
British American Tobacco PLC 1976 – 2000
The world’s 2nd largest tobacco company, employing 90,000 people in 115 countries, servicing 180 countries. Revenue £21+ billion.
Business Continuity Planning Manager 1998 –2000
Made a £21Bn turnover company resilient to incident - zero impact on the business despite 23 incidents since 1998. Caused £300k investment in resilient technology.
· Changed the Disaster Recovery (DR) structure into a fit Business Continuity organisation across 8 sites, 50+ Departments and 8 Recovery teams.
· Provided a unique DR standby site used every day to support Head Office's IT Infrastructure and requiring minimal manning during Disaster Recovery.
· Created interdependent teams that communicate effortlessly across the organisation.
· Pushed accountability for DR to the business management and gained Board support.
· Caused departments and recovery teams to write succinct (4page) plans for their survival.

‘Foresight’ Millennium Programme Manager 1999-2000
Saved company Sales & Operations Planning (SOP) system from Y2K bug. Zero failure
· Accepted late challenge from the Board (4 months before Y2K) to manage upgrades to this key business critical system, used across BAT's 180 international markets.
· Identified critical failure points and delivered solutions by effective management of IT dept, PA Consulting and Origin Ltd.
· Successfully implemented essential upgrades by influencing the mindset of reluctant overseas management.

Regional Administration Manager for Asia Pacific Region 1993-1998
Laid the foundation for BAT to invest £2¾mn in a Sales & Operations Planning system.
Saved >£50k by distributing procedures, training material and vital software to global community through unorthodox development of electronic media
· Reviewed the effectiveness of existing data and added value by creating and delivering high value, effective information to the Board and senior managers to drive the business.
· Reduced locally maintained electronic files from 30+ down to 4 resulting in closure of a factory and sales office, with consequent savings.
· Established base model for SOP system, guided Project and Business Support Groups to transform the model into ‘Foresight’ (see above).

Distribution Planning Executive 1989-1993
Facilitated US$1mn savings per annum in sea freight.
· Engaged and helped IT to create key Freight Movement Analysis system
· Exploited IT for Customer Service, Freight Operations and Stock Management.
· Developed and introduced ‘Distribution Resource Planning' system for HO staff and the Southampton Manufacturing Plant to replace manual approaches.
· Created Business Planning and Control System procedures for HO and Southampton Plant. Trained site managers in new processes.

Finished Goods Stock Controller 1982-1989
Reduced stock holdings in UK and Antwerp by 1/3rd – savings >£400k p.a.
· Developed leading edge methods, practices and systems to optimise stock and inventory management, savings in excess of £400k per annum.
· Defined contractual arrangements with 3rd party stockists and worked with senior team to implement them, transforming Ship Chandlers into 3rd party stockists
· Managed 3rd party stockists in 13 locations throughout UK.

Sales Administration Section Head 1979-1982
Architect of the company’s approach to stock management. Achieved shipment forecasts within ½% accuracy. Saved Dutch factory from a 3 month shut down.
· Serviced Western Hemisphere and International Duty Free sales.
· Became the Face to the customers, in the UK.

SECONDMENTS
IT Help Desk 1988
Introduced Down Time reporting system.
· Rationalised Help Desk processes, servicing 450 users, 2 Mid-Range systems (120 dumb terminals) & 30 Personal Computers in 3 sites

Production Planning and Control – 6 months 1986
Automated the production planning system, reducing head count by 1.

Wiggins Teape: 1967-1976
Supervised Sales Administration for World’s largest outlet for own and merchanted papers, stationery, adhesives and foils.
Reduced payment credit period by rationalising, developing and exploiting processes.

Education

EDUCATION AND TRAINING
Secondary Education achieving 1 A and 5 O-levels and College of Perceptors.
Attended wide variety of courses, including 'Curriculum for Living', 'SCQuARE' Rules, Process Re-engineering for Supply Chain Management, various I.T. Mid Range and Office applications.

Skills

A strategic thinker from a Blue Chip Multinational, who has successfully pioneered simple solutions to resolve complex problems, optimised resources to reduce overheads and increased the bottom-line through creative, unconventional and often ‘Ground Breaking’ thinking. A visionary, who works with a blank sheet to create solutions, enrols people into new ways of thinking and creates communities to deliver the results.

Broad base of experience in Strategic Planning, Finance and Business Risk, I.T., Stock and Production Planning, Logistics and Customer Services.

Languages

English

Other

PERSONAL DETAILS
Born 10th March 1950, married with two children.
Interests: Developing my family, people and myself.
Chairman of the London Basketball Forum (Steering) Group. Former Chairman of Surrey Basketball.
Qualified Basketball Coach, Table Official and retired National league Referee.
Provided Organisation and direction and enrolled local senior clubs, borough Sports Development Officers, the 'Sports Council', former NBA and retired UK National League players to generate new communities in partnership.
Created: working template for the management of Basketball regionally, the ‘Surrey Basketball Executive’, Venue for U12 to U20s and the 1st Basketball web home page in UK.
Generated: The West Surrey Junior League and the Woking Junior Basketball Club for U12 - U16s.

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