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Interim management

Work Experience

Experience 2003- present

CEO IP Europe Ltd
Entrepeneur of Wireless and Wired Broadband Access Provider
To explore new broadband services in consumer and small business market. European wide increasing of corporations and relation networks.

2001-2003 Freelance Business Manager

Managing Direcor Management office
Freelancer on management level for interim services, project- and programm management ICT as well as business management

Interim business manager
As interim/consultant of the board of directors of a large infra construction firm (1500 employees, 28 Ltd’s, turnover € 150M) with regard to the improvement of the strategic processes (internal as well as external to the customer). Added to the board of directors, I have coached a number of MT members with regard to the commercial processes. These activities have lead to a considerable increase in customer satisfaction and affectivity of the company for Tele- and data communications.

Business Targets:
Increasing Telematics services
Developing and implementation of change processes; from constructor to service organization
Implementation of project management methods within business management

1988-2001 KPN Telecom Ltd

Business manager data/ip
Responsible for the data/ip portfolio of PTT Post Ltd.
Increasing data/ip portfolio (Frame Relay and ATM services); development and implementation of new services; implementation and organization of an ITIL based service organization; service management.
The business manager was responsible for turnover, profit and loss, service organization and customer satisfaction (2001).

Program management
Development, implementation and manage of data/ip services of a nation wide network for the Ministry of Trade and Transport.
The network exist of 40.000 ICT services over 14.000 end-users.
The network is outsourced from the Ministry to KPN Service Integration. Responsible for a service management organization (ITIL-standard) with 40 employees as well as P&L. Turnover (2000) € 15.000k (2000).

Consultancy and Project management
Consultancy, project and service management ICT network Post administration in the Netherlands.
Consultancy and Project Management on behalf of the selection, purchase and realization of an integral voice and data communication nationwide network. Deliverables where financial and functional feasibility, request for proposal, vendor analysis, purchase advise and project management during implementation. The project has been delivered well within the parameters of the available time line (millennium), functional aspects and financial budget (€ 12.000k) (1998-1999)
Implementation and organization of PC and telephony standard environment, 125 business applications, NOC incl computercentre, migration of legacy systems to NT platform.
Outsourcing of the whole operational services to the Service integration organization of KPN Telecom Ltd.

Senior Projectmanagement
Creation of a business case aboutof new PC environment to implement new business for the large account market.
We founded Communication solutions Nederland Ltd (CSN, 100% daughter Company of KPN Telecom). Goal was implement a standardized IT working place environment at the Busines Unit Curver in Europe. After implementation the service and maintenance of the IT environments was dealt with by CSN. The successful implementation of these IT working places contributed substantially to the order of DSM to integrate * 1.000 of these standard working places throughout DSM and also outsourced the service and maintenance to CSN. 1995-1997


Projectmanagement
Implementation and organization of 2 major callcenters for:
Viking Direct European Callcenter (400 dispatchers)
Travelinformation 10 callcenters in a network nationwide, including backbone structure.
1993-1995

Interim and Change management
Responsible for 40 high professional engineers and projectleaders in the telecommunication business for the large Account market. Preparing the reorganization, from decentralization to centralization (1992).

Manager Installation Department
Manager installation Department at KPN Telecom (at that time called PTT-Telecom) Maastricht District. I was managing directly 3 regionmanagers and a office manager with total 150 engineers. Responsible for installation of all business telecommunication equipment (voice, data, mobile, 1991).

Projectmanager/Consultant
Implementation of the larges Business communication network (1989) in the world (DSM, 16.000 connections within 10 locations, at one plant).
Migration from an analog system to a complete digital system.

Consultation of a Mobile Trunking network (1.600 handhelds).


1984-1988 Public Utility Heerlen
Manager of a meterpark, electricity-, gas- and water meters, 100.000 pieces, warmwaterheaters) and Cabletelevision network (CATV).

Project leader CATV.
Implementation of a new CATV network (40.000 connections) and introduction of new interactive services (introduction of Internet look a like). Project budget € 56.000k).

1981-1984 Philips Telecommunication Industry
Project leader/system engineer
Implementation of international transmission and communication networks in United Arab Emirates and PEN.

1981 Kangasala Tilitoimisto SF
Assistant manager/ computer programmer at an Accountantsoffice in /Finnland.

Education

• Technical University Information Technology, graduad. 1981
• Organization & Human Resource management 1981
• Middle Management & Automation 1987
• General Management 1989
• Marketing 1989
• Project management University level 1990
• Total Quality Management 1990
• Financial Management 1990
• Project management Probaat KPN 1996
• Knowledge of Prince 2

Skills

• No Nonsense type
• Target and financial driven
• Quality control
• Customer view
• Large relationnetwork in Tele- and data communications (national and international)
• Practical driven
• Flexible
• Technical and operational based
• Feeling to the market

Languages

• Dutch; (native)
• English (conversation: good, writing: reasonable)
• German (conversation: good, writing: reasonable)

Other

Managerial experience
• Manager director of IP Europe
• Member of the management board of a construction company
• Chairman of an investmentsclub (1994-present)
• Member of the committee of the Dutch Ski Association (1990-1999)
• Chairman of a local Footbalclub (1984-1989)

Knowledge areas
• Telecommunication, whole spectrum
• Business organizational and consulting processes
• Networks (data / telecom)
• Organization and Financing
• Change Management
• Project Management
• Interim Management
• Marketing and sales
• Strategically explorations

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