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Operations manager

Work Experience

Professional career

Nov 2006 – current

- Company: Logistics – Rotterdam facility
- Job description: Warehouse Manager
- Responsibility’s: Operational-logistics manager warehouse
Streamline inbound-inventory-inbound picking-outbound
Project management – implementation new clients
Member core team – business development
Successful implementation 2 new clients
Re-structure current staffing and adjustments
Re-organize warehouse layout
Logistic engineering on site
Implementation LEAN-philosophy
Execute Kaizen events throughout operations
Keep supervision on 5 operational departments
Host team meetings with supervisors and leads
Analyze technical aspect logistics
Client point of contact
Order flow – managing staff towards production planning
KPI’s settings and coaching results
Lean philosophy streamline and executing in warehouse
Member Management team
Member BHV – Backup head of department BHV
Managing total staff of 40 – 60 FTE
Managing budget and financial deliveries
Planning recourses and maintain within budget and KPI
Client solution driven operations – implementation and improvement towards goals and combined results




Jan 2004 – Dec 2006

- Company: Geodis NV – Belgium
- Job description: Warehouse Manager
- Responsibility’s: Operational-logistics manager warehouse
Startup new warehouse at site Wijnegem (Belgium)
Streamline inbound-inventory-outbound
Implementation new clients – 70 in total
Project management Exxon – distribution centre Europe
Order flow – managing staff towards production planning
Member Management team
Managing total staff of 10 - 15 FTE
Managing budget and financial deliveries
Planning recourses and maintain within budget
Client solution driven operations – implementation and improvement towards goals and combined results
- Reason resign Another opportunity in Rotterdam – backup fully trained
- Point of contact Geert De Wilde – CEO Geodis Belgium




March 2003 – Dec 2003

- Company: Riga Natie – Katoen natie
- Job description: Warehouse Manager
- Responsibility’s: Operational-logistics manager warehouse
Heavy industrial clients – steel / cotton /
Streamline inbound-inventory-outbound
Managing total staff of 15 - 30 FTE
Managing budget and financial deliveries
Planning recourses and maintain within budget
Client solution driven operations
- Reason resign Reorganization at Riga Natie
Takeover Katoen Natie (Last in – first out after reorganization)
- Point of contact Geert Merlevede – Director Riga Natie


Feb 1994 – March 2003



- Company: City of Antwerp – Port of Antwerp
- Job description: Local training coordinator
Project coordinator – clean city
- Responsibility’s: Local training coordinator
Coach and streamline training packet for employees
Advise management on training and development
Support local managers with training aspects
- Responsibility’s: Project coordinator – clean city
Coach and streamline action city counsel - clean city
Coordinate city watch man in the field
Train / coach watch man and report back to local counsel

- Reason resign As civil servant no challenge in progression
- Point of contact Viviane de Lamper – Head of department
Edwin Pairon – Counsil Alderman
Key achievements

Setup and buildup new warehouse
Give structure to warehouse and build up good relations with clients
Achieve results after startup for Exxon (project Geodis)
Total client ranch of 70 – build up period 9 months
Give structure to the warehouse and staff – harbor laborers
2 X 17000 m – 15 to 30 members of staff


Setup new structure for training and personal development
Training module for 8500 members of staff
39 disciplines to be monitored and adjusted in training
19000 hours of training in 1 year
Training on the job and outsources training and coaching
for 8500 members of staff and management

Setup new structure for execution of city counsel decisions
Human face to counsel regulations
Train and coach 97 members of city employees in daily job
Point of contact for citizens and press for project

Structure warehouse inbound – outbound – inventory
Reduce all forms of waste throughout the warehouse
Adapt Lean philosophy into the warehouse environment
KPI boundaries set and implemented to agreed level
Implement new structure after project planning
Achieve results like stated in agreement KPI/Lean/etc
Increase productivity by 29%
Eliminate extra staff and keep balance in budget
Implement new clients for the warehouse





Main achievements

Lean
- Implementation of Lean philosophy in a warehouse environment
- Reduction of waste throughout the process
- Reach Silver level
- Structure Lean into a daily operations
- Lean started in a automotive environment and was implemented in warehousing

Quality
- Achieve 2 years in a row to a non-conformity appliance as per audit
- All processes are documented and a process driven organization
- Staff is cross trained and achieve better level of production and quality
- Reach targets as per KPI

Client

- Client total solution ambition
- Growth in total numbers of clients and volume
- Increase productivity by multi task within same warehouse
- Offer operational solutions to problems – remarks – special request
- Achieve inbound – outbound planning and cooperate with staff


Skills Base
- Office program – Word – Excel – PowerPoint – Outlook
- Rapid adaptability to problem solving solutions
- Proven leadership and human management skills
- Budget design and monitoring
- Time-efficient, systematic working methodology
- People managements style
- Problem solving thinking and acting
- Flexible towards solutions
- Keeping agreement up to level as per executing service


Cultural interests and physical recreation
Sailing
Soccer referee at International tournaments CONFEX
Historical site seeing
Travelling
Reading and writing
Offer and expectations
Driven by a healthy ambition in goal setting and achievement I will give myself for 100% and when needed that extra towards solutions.
International minded and working ability, current position has a total number of 28 different nationalities’s, including myself as a foreigner in Holland.
Ability to adapt in a changing environment and work towards solutions that benefit client and company.
People and materials are the driving force in logistics, making the right decisions based on structure and flexibility can move a company and create better results.

As a manager I’m used to work with limits of budget, work with this tool to see where elimination of waste can boost up this budget the gain results what benefit company.

On a personal level, what drives me is a goal setting that can be reached and worked within the boundaries of people and logistic environment
I can be strict, but always confidential
Client and business related items stays with the company, trust is a build up
Relevant into the right proportions but always a eye on human behaviors and small personal items from employees
I like to travel, even on a business related mission

I expect from a employer to have respect for his employees, clear and good communications and keeping promises.
Drive to let there employees grow into structure – company and responsibilities
Backup decisions on what level is made and keeping the total solution as a company policy
When employees stick out, reach out for coaching a achieve a higher level of performance.

.

Education

Education

- High school: Costal shipping Certificate granted
- Night school: Provincial adm. Law Certificate granted HBO-Level
- Night school: Business economics Not finished University-Level

- Courses: Personal development Certificate granted
Foreman ( city of Antwerp) Certificate granted
Time management ( Vlerick) Certificate granted
Coaching at work Certificate granted
HR – training on the job Certificate granted
Logistics analysis Training institute
Heftruck Certificate granted
Leadership style Training institute

Skills

Main achievements

Lean
- Implementation of Lean philosophy in a warehouse environment
- Reduction of waste throughout the process
- Reach Silver level
- Structure Lean into a daily operations
- Lean started in a automotive environment and was implemented in warehousing

Quality
- Achieve 2 years in a row to a non-conformity appliance as per audit
- All processes are documented and a process driven organization
- Staff is cross trained and achieve better level of production and quality
- Reach targets as per KPI

Client

- Client total solution ambition
- Growth in total numbers of clients and volume
- Increase productivity by multi task within same warehouse
- Offer operational solutions to problems – remarks – special request
- Achieve inbound – outbound planning and cooperate with staff


Skills Base
- Office program – Word – Excel – PowerPoint – Outlook
- Rapid adaptability to problem solving solutions
- Proven leadership and human management skills
- Budget design and monitoring
- Time-efficient, systematic working methodology
- People managements style
- Problem solving thinking and acting
- Flexible towards solutions
- Keeping agreement up to level as per executing service



Driven by a healthy ambition in goal setting and achievement I will give myself for 100% and when needed that extra towards solutions.
International minded and working ability, current position has a total number of 28 different nationalities’s, including myself as a foreigner in Holland.
Ability to adapt in a changing environment and work towards solutions that benefit client and company.
People and materials are the driving force in logistics, making the right decisions based on structure and flexibility can move a company and create better results.

As a manager I’m used to work with limits of budget, work with this tool to see where elimination of waste can boost up this budget the gain results what benefit company.

Languages

Language skills

- Dutch Native language Spoken-write-understanding Excellent
- English Spoken-write-understanding Excellent
- German Spoken-understanding Good
Writing Poor
- French Spoken-write-understanding Poor

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