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Result-and People driven interim manager/project leader

Work Experience

7/2005– 1/2006 ABN AMRO Private Banking Amsterdam
Project Manager and Business Analyst
Design and implementation of four commercial Desks:
Business Analytics: create an insight in current activities and profitability
Clarifying present issues and solutions for those issues
Solution Design of Processes, Marketing and service concepts
Process Design
Implementation

11/2004 – present – Symbision B.V. Amersfoort
Business Unit Manager and Account Director
Building up an organization of a present 13 Finance professionals (Business Consultants, Information Analysts, Functional Designers, Business Analysts) to about 40 in Q4 2007, in three clusters: Income & Care, Mortgages, Private Banking
Focus on
High Quality Delivery
Implementing functional and HRM requirements in Sales and Relationship Management environments
Branding, Marketing & Sales
Implementation of KPI’s/BSC (risk reward, risk sharing)
Innovative financial services and outsourcing

11/2004 – present – B.V. Vreeland
Director and owner
Improving revenues and (sales) organizations within Financials and IT- clients by combining pragmatism and vision
Specializing in:
cross-sector distribution and selling of financial services and outsourcing
new financial venture creation (branding, marketing, sales)
back office design and implementation
Fees based on KPI’s (risk reward, risk sharing)

1/2004 – 11/2004 – Atos Origin Nederland B.V. Utrecht
Client Manager Fortis Group & AEGON
Commercial end responsibility for both accounts
Managing client relationships on board level
Developing new project business, with a focus on new technology (dot Net, J2EE) and outsourcing
Manage alliances within these customers
Directing the Extended Sales Team (6 fte)

Education

1987 – 1992 Vrije Universiteit Amsterdam
Business Economics, Major in Management and International Marketing
Emphasis on use of IT in businesses
Extracurricular subjects and activities after graduation, including entrepreneurship workshops

1992 – 1998 Several Technical Courses
1998 – 2003 Branch specific Knowledge
NIBE – Key activities of Banks
Knowledge Management (DCE)
Information Analysis (DCE)
Streamlining of work processes (DCE)
Financial Markets and Banking (CGEY), pre- MBA curriculum


Krauthammer Fundamentals
Schlösser Groep – individual coaching on leadership
MEGA Groep – Sales Training
STC Advies – Individual coaching
ATO: Prince 2 Foundation
ATO: MSP (december 2005)

Skills

Sales Effectiveness
Self Empowerment
Financial Innovations
Retail Banking
People improvement
Retail Banking
Project Management
Business Analytics

Languages

Dutch: Mother Tongue
English: Fluent in speaking and writing
German: working knowledge

Other

Senior Business-and Project Manager with a sound focus on achieving objectives and managing teams through self empowerment.
Specializing in the Finance Arena. 8+ years of experience in selling and creating BackOffice Finance Solutions, including Outsourcing contracts. Very familiar with Business drivers and related Back/Front Office ICT and OPS alignment in Financial Markets, Insurance (direct and indirect) and Wholesale-, Private-, Retail Banking.
Credible and high level network across major financials (ABN AMRO, ING, Fortis, Deutsche Bank, Rabobank, AEGON, Allianz)

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