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Project manager, Interim Manager

Work Experience

Language Lead – Lionbridge Technologies, Amsterdam, The Netherlands (Area: Software Localization and Translation)
July 2002 – July 2003
Responsibilities: Quality assurance for all languages in software localization projects; developing metrics and setting standards for linguistic quality of software, help and documentation translations; communicating quality standards internally and to translation vendors, and ensure adherence; negotiate quality issues with clients.
Achievements: Raised the awareness for the need of a structured approach to quality issues that lead to the implementation of a quality assurance process.

Manager Project Management Group – International Software Products, The Netherlands (Area: Software Localization and Translation)
November 2000 – May 2002
Responsibilities: Manage a team of project managers, supervise all localization projects (incl. software, help and documentation) from request for proposal to successful completion according to project plans, support sales team, ensure customer satisfaction, hire and train new staff, project management of select projects, vendor management.
Achievements: Raised project management to industry standard level by introducing project management software and improving processes.

Localization Specialist – Contractor at Kelly Services, Nevada City, California (Area: Software Development and Translation)
January 1998 – June 1999
Responsibilities: Lead a team of translators, translate, engineer and test German language version of CBT software.
Achievements: Out of six languages German language version was first to be completed, mastered technical aspects of project in record time thus became team leader after three months.

German Language Teacher – Internationales Kulturinstitut, Austria (Area: Education, Training)
July 1996 – November 1997
Responsibilities: Deliver German as a Foreign Language classes to international students at all levels, design curriculum, support student selection and recruitment.
Achievements: Exceptionally high student attendance, very low drop out rate

Program and Project Manager – The Laurasian Institution, Japan (Area: Education, Training)
August 1993 – June 1996
Responsibilities: Manage all aspects of the JALEX program, an educational exchange program, in Japan from participant recruitment, selection, training, to budgetary and logistical aspects; coordinate with all offices in the US; evaluate, redesign and execute a study tour program; liaison with the sponsor of the program.
Achievements: Was promoted to program manager of the program after one year; redesigned a study tour program that developed into a successful standalone product after sponsor withdrew.

Head of the German Language Department – BiS International Language School, Japan (Area: Education, Training)
September 1992 – May 1993
Responsibilities: Design curriculum for the German language, guide a team of three teachers, deliver German classes to individuals as well as groups.
Achievements: Completed the curriculum for the German language department before the other languages; part-time teaching positions at Gakushuin University and the Goethe Institute.

Education

MBA – Theseus International Management Institute, France
September 1999 – June 2000
Master of Business Administration with a focus on strategy, innovation and information technology

MA – University of Vienna, Austria
Graduated August 1992
Master of Arts, major: Japanese Studies, minors: Sociology, Political Science

Skills

Project management, presentations, development of training, creative problem solving

Languages

German-speaking, reading, writing: native, English-speaking, reading, writing: fluent, Japanese-speaking: fluent, reading, writing: advanced, Dutch-speaking, reading, writing: advanced,

Other

Personal strengths: analytical, organized, creative, can stay calm in critical situations, has stamina, goal oriented, professional, international

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