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interim manager/project manager/consultant

Work Experience

ING: 2008 – April 2009
Programme manager
The programme goal was to outsource all ING desktop services to a third party in a managed services model. The programme had the following business drivers:
•Need for transparent pricing, providing detailed information on user level
•Need for tiered service model giving users the opportunity to determine their own data availability levels
•Continuous improvement of services, processes and procedures
•Positive end-user experience through measurable service delivery
•Life Cycle Management on the managed services
•Guarantee full Disaster Recovery and Business Continuity
•Compliancy with ING’s scope and requirements, legal and banking requirement, safety requirements and law on privacy

ABN AMRO: 2006 – 2007
Portfolio manager ABN AMRO
•Portfolio management of the Basel II calculator project of ABN AMRO, outsourced to TCS
•Support the transition from IBM to TCS
•Manage the testing team within the IBM organization, located in The Netherlands and India.
•Project management for the development of an architecture for host reporting solutions within Basel II.

Bits4Finance: 2003 – 2005
CEO
•Responsible for the management of a software development company in financial industry
•Manage the outsourced development of software with I-Flex Solutions in India
•Development of a new business model
•Transition management to new business model

Effectenbank Stroeve NV, 1994 – March 2002
IT Director
Effectenbank Stroeve is one of the biggest Dutch companies specialized in brokerage and asset management. In may 2001, Stroeve was taken over by RABO Bank, the biggest (agricultural) retail bank in the Netherlands.
1994 – 1996 manager banking systems

Responsible for all banking applications consisting of frond, mid as well as back-office systems. This consisted of the total application development and implementation, all connections to exchanges and trading systems as required for the business. I gained in-depth knowledge of brokerage and asset management business.

1996 – March 2002 Director ICT

Responsible for the ICT department. As a former director ICT from Effectenbank Stroeve, I am experienced in the field of management in line, project- and change management. During my management period, ICT service of Effectenbank Stroeve developed into a professional department. When Stroeve was taken over by Rabobank, I was co-responsible for the integration of the two ICT departments. The position consisted of the following aspects:

• Responsible for the ICT department, consisting of 16 employees
• Responsibility for infrastructure and availability of ICT components
• Responsibility of the service levels
• Budget responsibility of ICT (approx Euro 7 Million)
• Full responsibility for AFM compliancy (AFM is responsible for regulating behavior on the financial markets in the Netherlands.
• Participation in large ICT projects of Stroeve and RABO Bank

Under my management and responsibility, Stroeve fulfilled several projects successfully, under which:

• Conversion to the Euro. Under my responsibility, Stroeve converted all banking and financial systems from Dutch guilder to the new European currency.

• Year 2000 preparations. Under my responsibility, Stroeve prepared all automated systems for the new millenium.

• Website Stroeve. Under my responsibility, Stroeve designed, developed and implemented it’s new website. This website gives customers a full insight in their portfolio including performances via the web.

• Setup and restructuring of the complete ICT department, including procedures, guidelines, human resources management, employee rewarding and development of service level agreements with usergroups.


Syntegra, 1988 - 1994

Syntegra is a multinational company, specialized in Business Process Outsourcing, consultancy and systems integration.

1988 – 1994 Management consultant

As an external consultant, I worked for several companies such as BMW, Exxon, Shell, ABN-AMRO. During this period, I was responsible for several outsourcing projects and reorganised several ICT departments. Another task was advisory of management on ICT investment matters.

Education

MBA, Global E-commerce Management, Erasmus University Rotterdam

Skills

Having for more then 15 years experience in the fields of general management, project management and consultancy, I gained a lot of in depth knowledge in the business area of business processes and ICT (Information and Communication Technology), specialized in financial industry.

My education and experience in management and consultancy provides me the background and capabilities to advice companies on high level decision making. I gained experience in dealing with shareholders, people management, managing large scale projects, development of complex software and suppliers.

I have in depth expertise of securities products, front-office trading, mid- and back office processes. In combination with my knowledge of software development, this gives me the capabilities and power to develop and implement successful systems for financial industry and above all, understand business needs.

Besides, my experience in sales and marketing fulfills my knowledge as an all-round director, having experience in almost all fields of ICT business needs for brokerage and asset management industry.

Languages

English (good/excellent), Dutch (native), German (moderate)

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