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Senior Corporate Communications Director

Work Experience

BHP BILLITON PETROLEUM Limited May 2001 – June 2002
Upstream oil and gas. T/O
External Affairs Manager
Managed five others and four agencies. Budget £300k pa.
Appointed as interim replacement on an initial six-month contract.

* Improved team working and processes.
* Member of four senior upstream operations teams.
* Advised on, developed and delivered communications strategies and plans in Europe, Africa and the Middle East.

CONNEX RAIL Ltd 1998 - 2000
Railway train operating franchise.
Communications Director
Team of 14. Budget £750k
Appointed to bring coherence to Connex's communications and improve the company's image.

* Established credibility when Connex were the main railway target for media abuse.
* Created a devolved communications strategy putting the company closer to its stakeholders.
* Helped develop franchise-bidding proposals.

BOWLES STORER 1996 - 1998
Partner in corporate communications agency

* Client base in architecture, transport and an international trade association.
* Persuaded the Prime Minister and Health Minister to use Holly Street redevelopment to highlight Government policy.

EUROSTAR (UK) Ltd. 1991 - 1996
Director of Public Affairs
Team of 12. Budget £1.25m p.a.
Influential member of the senior management team during development of the company and the launch of its main product.

* Turned a negative perception of a nationalised industry disaster into an international success through media relations and political lobbying.
* Achieved media coverage of 80 million readers a month with typically more than 90% favourable coverage.
* Influenced changes in management style to increase customer focus and improve cross-functional working.

BRITISH RAIL CHANNEL TUNNEL DIVISION 1990 - 1991
Public Affairs Director
Team of 14. Budget £900k
Promotion of the need for a new high-speed rail link and its benefits for the UK and Kent. Publicising the preparation work on existing tracks for the launch of Eurostar and other international train services.

* Gained acceptance of the high-speed rail link as a new main line for Kent, an opportunity rather than an imposition.
* Neutralised adverse criticism of initial launch plans by lobbying Westminster, Whitehall and local government.


SOUTHERN REGION BRITISH RAIL 1987 - 1990
Regional Public Affairs Manager
Team of 23. Budget £500k
The proactive and reactive handling of media, the organising of promotional events and customer complaints handling on the busiest part of the BR Network.

* Protected the industry’s reputation during and after the Clapham and Purley rail accidents.
* Led a 23-strong team, instilled professionalism and morale during major industry change.

BRITISH RAILWAYS BOARD 1985 - 1987
· Chief Press Officer 1986 – 1987
Team of four.
o Led media relations team to explain or defend the board’s policies and the activities of its constituents.
· News and Features Editor, Railnews 1985 – 1986
Team of three
o Ran the reporting team of the in-house newspaper and wrote main news and feature articles.

SOUTH WALES EVENING POST, SWANSEA &
WESTERN MAIL, CARDIFF 1978 - 1985
Senior journalist, then specialist writer for Welsh national newspaper.

Education

London Chamber of Commerce and Industry - Advanced French with credit 1996
City University, London - Postgraduate Diploma in Journalism 1977 - 1978
University of Kent - BA Hons. Law 1974 - 1977
Bishop Gore School, Swansea - 3 A levels 1966 - 1967
Christ College, Brecon - 7 O Levels 1960 - 1966

Skills

Strategic positioning - Successful communication in complex commercial and political environments.

International issues management
Cross-culture community, media & political relations in upstream oil & gas.
Eurostar development and launch.

Crisis management - Clapham and Purley rail accidents, Great Storm of 1987.

Company Start Up - Eurostar and Franchise Bid definition at Connex.

Political Lobbying - Channel Tunnel preparations, Eurostar development, Connex franchise bid.

Media Relations - Ex journalist, able to think in news value terms and "speak the language".

Languages

English, French

Other

Institute of Public Relations – Member 1987 to date
Salmon Street Residents Association – Chairman 2001 to date
Southside Business Network - Company Director 1995 - 1999
Musicians’ Institute - Chairman of Advisory Board on Public Relations 1996 - 1997
UK Council for Travel and Tourism - Chairman 1995 - 1996

PERSONAL DETAILS

D.O.B. 03.08.48. Two sons, aged 20and 19, and a daughter, aged 12, from previous marriage. Living with partner and her three children, daughter 20 and sons, 17 and 9.

INTERESTS:
Catholic taste in the arts, sailing, walking, creative writing. Food and wine shared with other people.

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