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Director Services & Operations

Work Experience

Since April 2008: Self-Employed
- Management Services

Until Febr. 2008: nextiraOne NV , Communication Solutions & Services,Zaventem –Belgium :
- Director Services & Operations BeNeLux
- Member of the Management Team BeNeLux
- Key Process Owner Services & Operations for European Headquarters to design and implement services business and proces across 16 European countries

Key Expertise & Experience
Management of
- Re-design, change and growth of a company
- Services & Operations Budget and P&L
- Relationships with all types of business partners
- All business domains as Management Team member
- International projects, changes and relationships
- Various services & operations business models
- Business, people and results since 1997

Education

- Commercial Engineer (University Louvain – 1989-1993). Essay: Quality Management - Kaizen
- Executive Development Programme (Kellogg , School of Management - Northwestern University Chicago -1996)
- Integrated Resources Management - PICS Belgium
- Various Management and communication courses since 1997 i.e.: business and people management, output and change management, public speaking.
- Member of various development programs for high potentials/ key people and incentive plans for senior management

Skills

- Interim and Transition Management at Senior Management and Executive level
- Re-design of business, process and organization
- Build a vision, a business plan and implement them
- Manage start-up and innovation projects
- Focus on General Management skills

Languages

- Dutch (mother tongue)
- English (fluent)
- French (fluent)
- German (basics)

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