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Interim Manager met drive

Work Experience

2010: Martinair, Interim manager HR department
• Successful turn-around of HR Department next to HR manager
• Certification IOSA (Airline Industry Quality & Safety audit)

2008-2010: Result Studio, Algemeen directeur a.i.
Start-up high quality direct marketing studio (B2C & B2B outbound telemarketing)
• Complete build-up operations & processes including IT
• Set-up of internet portal (sales & CRM) for Nederlands Bespaar Instituut
• Sales up from 0 to 750.000 euro in first year.
• Employees from 0 to 90 (mainly temporary)
• Strong focus on recruitment, development of staff, next to sales, finance, HR, operations.

2004-2008: Director Region, Yacht, Randstad Holding.
Region The Hague and Amsterdam
• P&L responsibility Amsterdam 2006-2008: sales up 90%
• P&L responsibility Den Haag 2004-2006: sales up>200%
• P&L responsibility for Strategic accounts: IBM, UWV, KLM, Schiphol in the Netherlands
• P&L responsibility for Strategic accounts: Ministry of Defence, KPN and Shell
• Responsibility for Yacht Legal and HRM in the Netherlands, yearly average growth > 50%.
• Responsibility for sales processes and low staff turnover in the Netherlands
• Implementation of Key Account Management
• Employees growth Amsterdam from 350 to 620 while maintaining margin
• Employees growth Den Haag from 170 to 400, while maintaining margin

2003: Regional manager a.i., Randstad Gezondheidszorg.
• Full professional HR education
• Marketshare gain in 2003 from 42 to 48%
• Maintaining high margin in shrinking and highly competitive market / Implementing KAM.

2000-2003: Commercial Director & Client partner, Clockwork.
Internet consultancy & development company. Focus on successful e-commerce websites with integration in back-office:
• Manager Business Unit “Retail, Finance, Media, FMCG” with 18 consultants & projectmanagers and working with a pool of 50 software engineers & designers.
• Acquired and managed projects for customers like Coca-Cola, L’Oreal, Zilveren Kruis, Citroen, Radio 538, Andre Rieu, Shop.nl, Terre des Hommes, V&D, Min. of VROM.
• Merger Clockwork with Scaramea, participation of Achmea
• Development of webportals for NokNok.nl, MrFinch.nl, Shop.nl within Scaramea
• Merge of NokNok.nl with Wish.nl and sale (66%) to Newconomy
• MBO by founders / management

1993-2000: KLM Royal Dutch Airlines
• Sales Director, KLM Switzerland & Austria
• Marketing manager, KLM Indonesia
• Product manager Middle East & South Asia, KLM Inflight Services
• Management Trainee, KLM Passage Division

Education

Economics, Rijks Universiteit Groningen
• Business Economics: main courses: International management, Strategic management & future developments, Industrial Economics, Projectmanagement
• Additional courses: Finance, Organisation, IT for business purposes

Wharton Pennsylvania, Executive Development Program

IESE Barcelona, Senior Management Program

Corporate Governance “Professioneel toezichthouden” by Professional Vision, Soesterberg Modules Strategy, Law & ruling, Finance, Code Tabaksblat, Integrity

Gymnasium ß + economics, “Stedelijk Gymnasium Apeldoorn”

Skills

General Manager on executive or (divisional) MT level. Age 43. Service industry-business to business / marketing & sales / HR background. Experience in solid managing / organizing fast growth. IT- and internet knowledge. Key words: Change- and people manager, responsible, integrity, entrepreneurial.

Languages

Dutch fluent, English good, German average, French moderate.

Other

Non-executive board “Stichting AAP”, a.o. responsible for HRM policy (2007-2009)activities, Director - shareholder Exploitatie Maatschappij DKS bv (rental of holiday houses)(2005- ); Chairman VVE Aquartis (110 apartment building) (2001- 2007); Offshore sailing in professional teams (Oger Sailing team 1996- ) (Xiphias team 2001-02); Dutch National Hockey League (1985-1995) a.o. “HC Klein Zwitzerland”; Cargo Sales Executive Martinair (1990-91).

Hobbies: Sports (many!), nature, digital photo & video editing, webdevelopment (creativity-functionality)

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