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Interim Manager

Work Experience

05 2013---09 2014
Mobile Climate Control (MCC) BV, Kaatsheuvel, The Netherlands
Interim Director operation and control
MCC BV is a manufacturer and service provider in HVAC and heating, overpressure, and electronic systems for vehicles and vessels; it was taken over by Diemma BV in 2013.

06 2012---06 2014
Diemma BV, De Lier, The Netherlands
Interim Director operation and control
Diemma BV is a manufacturer and service provider in the field of exhaust aftertreatment systems for diesel engines. Holding BV has minority shares of Diemma BV.

06 2012---Present
Holding BV, Aalsmeer, The Netherlands
Owner
Personal holding company.

06 2005—06 2012
Huawei Technologies Benelux Branch, Amsterdam, The Netherlands (global sales 36 billion US$ in 2011; Benelux Branch has 300 staff in four locations with sales 400 million US$ in 2011)

10 2009—06 2012
Chief Operations Officer (COO) & General Manager of Enterprise Business Unit (plus) /Member of executive management board

Main Activities: as COO: assisting the CEO of Benelux Branch to manage end-to-end operation, direct managing five departments:
• Operation management department: chairing business performance management committee and planning (S&OP) committee. Outlining business strategies, target and budget planning; performance and KPI management monitoring and management.
• Sales support/management department: facilitating sales project approval and decision-making; CRM management; sales target setting and evaluating.
• Contract, Legal Affairs & Public relations department: sales contract management; legal affairs, and PR.
• CSO department (Contract support operation & Supply chain): order to cash end-to-end process including contract management, order fulfillment, logistics, documental management, and billing and AR.
• BPIT (business process & IT) & Quality department: business process & IT, quality issues (EHS, Quality, and Corporate Social Responsibilities), internal control; and data protection/ information security.

Main Activities: as General Manager of Enterprise Business Unit: by second half of 2010, was assigned to be the first GM to set up a business unit for enterprise customers (excluding telecom operators). By end of 2011, an organization (30 staff) with several teams including account management, channel sales, technical sales, and delivery and service had been set up. At the same time, sales had been progressing rapidly: from zero to 18 million US$ in one year.

10 2008--10 2009
Operation Director/ Member of executive management board

Main Activities: managing four departments/teams
• Operation management department.
• CSO department (Contract support operation & Supply chain).
• BPIT (business process & IT): internal control; data protection/ information security;
• Public relations

Achievements:
• In 2008, overall business performance of Benelux branch ranked No. 3 in Europe (total 16 branches), No. 15 globally (145 business branches) in 2008; in 2009 overall business performance ranked No. 1 in Europe.
• In 2008, initialed and implemented CSO (contract support operation) to have a single platform for end-to-end process of contract fulfillment, the whole DSO (order to cash) reduced 40 days in average in 2008, and improved another 20 days in 2009.
• In 2008, supply chain average lead time improved 15%, while associated unit logistics costs lowered 10%; customer satisfaction regarding supply improved significantly.
• Outlined and implemented localized processes and procedures such as order/contract management, order to cash, purchase and payment.

07 2007--10 2008
Manager of Operational management department
06 2005--10 2008
Manager of Supply chain department

Achievements:
• End of 2007, overall business performance of Benelux branch ranked No. 4 (compared with No. 12 by mid-2007) in Europe (total 16 branches),
• In 2007, supply chain average lead time improved 20%, associated unit logistics costs lowered 30% (more than million Euros saving compared with annual logistics budget).
• In 2007, awarded as the Global Most Excellent Staff (one of 100 staff out from 70,000 employees worldwide); and awarded as the most valuable team leader for cost saving and control in Europe.
• In 2006, awarded as the Global Most Excellent Supply Chain Staff (one of 30 staff out from 6,000), and the Most Excellent Staff in Europe (one of the 20 out from 3,000).

Education

09 1997--03 1999
Master of Business Administration (MBA)
TSM Business School, University of Twente, Enschede, The Netherlands

Languages

Mandarin (Chinese): Native;
English: Fluent;
Dutch: level 2 past, learning process toward level 3

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