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international sales and marketing professional specialising

Work Experience

Feb 2000 - Aug 2010: Dynamic Europe Ltd, Kidderminster - Medical Devices

Apr 2009 - Aug 2010 - Customer Account Manager responsible for generating and maintaining sales to OEMs in Europe.
Main achievements:
• Consistently achieved or exceeded sales targets.
• Doubled sales to an existing customer to over £73,000/year
• Obtained business at an OEM in Germany with sales of €138,00/year

Aug 2007 - Mar 2009: Market Development Manager (secondment)
• Identification and evaluation of opportunities for market diversification.
• Managing the entry process into new markets from specification through to implementation of sales strategy.

Feb 2000 - Jul 2007: Customer Account Manager
• Grew business at a Hungarian OEM to become the biggest customer outside the Invacare Group
• Successfully project managed Rehacare exhibition for 6 successive years.
• On my own initiative, identified and scoped a market diversification opportunity in a related industry

Jan 1999 – Jan 2000: Armagard Ltd, Wokingham -Enclosures for shop floor PCs

European Sales Manager
• Built relationships and implemented key account plans.
• A hands-on role in the end-to-end sales process: making contact with potential clients; negotiating contracts and achieving closure.

1998 - Associates Ltd, Solihull
Proprietor: Export market development consultancy

1996 – 1998: Concentric Controls Ltd, Birmingham - controls for domestic appliances
Export Sales Manager
• Reviewed and re-targeted export sales strategy towards technically differentiated products and high growth markets
• Reviewed distribution network appointed successful new representative in Turkey
• Obtained new business worth ￡311,00/year

1994 – 1996: GEC Alsthom T & D Transformers Ltd, Stafford - large power transformers
Export Sales Manager
• Devised and launched market strategy for innovative products in Western Europe (Peltier heaters for high voltage insulators).
• Led the tendering process for 3 new projects for power transformers in the Middle East and India.

1993 – 1994: Augier SA, Carros, France - public lighting and runway lighting equipment
Export Sales Manager
• Founded and led export sales department, (2 office staff)
• Set up export distribution network
• Generated new business worth €250k in first 12 months.

1991 –1993: Swift Levick Magnets Ltd, Sheffield - permanent magnets
Export Sales Manager
• Obtained ￡200k/year of new business

Pre 1991: Stegmann UK Ltd, Birmingham, (previously traded at Drivematic Ltd and Unimatic Engineering Ltd), industrial automation equipment
Product Manager
• Launched optical encoders onto UK market: making contact with potential customers; solving technical problems, negotiating prices and obtaining orders.
• Generated new business ￡140k/year in less than 12 months
Technical Manager
• Founded and led technical sales department, (2 applications engineers)
• Trained 3 applications engineers up to appointment as field sales engineers
Applications Engineer

Portescap SA, La Chaux-de-Fonds, Switzerland - precision electric motors
Applications Engineer
• Technical and commercial support to sales force in Israel, South Africa, South America and USA
• Interface between sales and internal functions such as R&D and manufacturing

Prestcold Refrigeration, Reading - compressors and heat exchangers for domestic refrigeration and air-conditioning
Technical Sales Assistant
• Managed a logistics project, introduced new forecasting system, production scheduling, progress chasing

Education

Qualifications
• University of Birmingham BSc Physics
• CIM: Advanced Certificate in Marketing (2 modules out of 4)
• NOCN: Educational studies and professional development Level 3

Training
• Hay Group: Emotional and Social Competency
• ENS: Negotiation
• TACK: Advanced Negotiation
• TACK: Key Account Management
• Solihull College: Spanish Level 1
• Solihull Business Enterprise: Marketing your own Business
• Dunchurch College: Exporting to the Middle East
• Resource Development Centre: The Instinctive Sales Person

Skills

Key skills
• A proven track record of achieving business growth through new product introductions and building excellent relationships with new and existing customers
• Personal credibility and impeccable communication skills speaking 4 major European languages
• An excellent influencer externally and internally, capable of rapidly establishing trust with decision makers at all levels
• Experience of managing small teams, mentoring colleagues and subordinates on best practice with respect to sales
• A highly motivated team player able to lead a diverse technical sales team with direction and passion
• Innovative, enterprising, self-motivated, determined, conscientious, able to work with enthusiasm at a detailed level
• A good understanding of the design to market process with a proven record of bringing new products successfully to market

Industries
• Healthcare, Homecare, Electronics, Industrial Enclosures, Domestic Appliances, Power Transformers, Public Lighting, Airport Runway Lighting, Permanent Magnets, Electric Motors, Sensors, Robotics, Automation

Regions
• Western Europe, Eastern Europe, Africa, Middle East, South Asia, Far East, North America

International employment
• Switzerland and France

Languages

Languages
• English – native speaker
• French – fluent
• German – fluent
• Spanish – to business level

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