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Interim, project and change manager

Work Experience

Interim/crisis management: Simac (1999) crisis manager to bring stability and trust to a department of 100 personnel and restructure its management. Vedior (1999), ICT manager, € 20 million budget, 60 personnel, restructured the department to enable it to become the 'Business Transformation Group', implementation of a new front-office system for 400+ agencies, active sponsor for business intelligence & data warehousing, back-office system and millennium projects. KPN Mobile Network Services (1997), interim manager for the Network Operations department, € 15 million budget, 50 personnel, professionalising the IT, processes and organisation, information architecture blueprint, increased use of standard software (e.g. SAP), reduction in number and variety of systems, improving systems maintenance. Faxon Europe (1993), ICT manager, responsible for the European IT operations.
BPR and change management: Swiss Life (2001), change manager for their European Fast Close Project. RZR Health Insurance (1995-96), project and change manager of this BPR project to fundamentally change the companies vision, operations and work culture. Getronics Service (1994), project initiation and plan for a BPR project. Canon Europa (1994-95), change manager and business consultant, redesigning management processes and bringing in business intelligence technology to support it.

Programme management: Winterthur Life UK (2003), programme management expert & coach to start up the € 15 million WRAP programme. Winterthur Life & Pensions (2002), created, trained, and implemented a tailormade, worldwide standard for programme & project (portfolio) management.

Project management: Infineon Technologies (2001), setup of the project office for their 2nd IPO project. KPN Mobile Network Services (1997-98), project manager billing, creation of a billing vision. Shell (1993-94), project manager for the implementation of a new fibre-optic cable network at Shell's KSEPL research laboratory.

Business consultancy: Winterthur Life & Pensions (2002), introduction of programme & project portfolio reporting standards for the executive board. Swiss Re (2001), development of a corporate communications strategy. ACN Europe (2000), consulted the CEO on business strategy, business process redesign, billing and quality assurance. OBA (1994-95), selection & implementation standard software for this transshipment company.

Personal coaching: of (young) executives (1998-now), both career and personal.

Education

Masters in Physics and Astronomy, University of Groningen, Netherlands, University of Sydney, Australia

Languages

English and Dutch very good
German good

Other

I'm a hands-on interim, crisis, program, project and change manager and coach driven by a desire to capitalise on opportunities for clients and bring out the best in project team members. I believe in an approach utilising both human and technological enablers in order to create a shared vision of things to be and have the drive and skill to bring the desired change about. I've had the opportunity and pleasure to have worked and lived in six countries on four continents. It would be a pleasure to offer you my knowledge and experience in order to help you and your team.

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