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Project Manager/ Interim Manager / Business Developer

Work Experience

AEAS OF EXPERTISE:
==================
Project management, Requirement management, Outsourcing (offshore), E-Business (e-commerce), Corporate portals, Integration business critical applications, Service management & delivery, Application management, Narrowcasting, VOD, IPTV, DRM, Online payment, Customer loyalty, Service proposition development

EXPERIENCE RESUME
=================
Subject Years
Business Development 6
Sales & Marketing professional services 10
Business requirements analysis & specification 8
Offshore software development 4
Project Management 13
Set-up of Project Management Office 5
Restructuring Software Development Processes 10
Application Management, Release Management 10
Service Level Management 10
Contract Management 8
E-Business oplossingen B2C, B2B, B2E 10
• E-commerce (o.a. ‘One-Page Web Shop’),
• Digital Media Distribution (Narrowcasting, Streaming video, Video on demand, Downloads, Digital Rights Management, IPTV)
• Web- based Application Management application

EXPERIENCE METHODS & TECHNIQUES
===============================
Subject Years
RUP 3
UML 3
Promise Project Management (like PRINCE II) 12
Management By Objectives () 3
Object Oriented Software Development 20
Microsoft .Net 5
Microsoft Commerce Server 5
Microsoft Content Management Server 5
Sharepoint Portal Server 3

BUSINESS CASES:
================

Period: Nov 06 – Feb 07
Relatie: n.v.t.
Role: Recruiter
Activities:
Recruitment of software specialists for complex web development projects.

Period: Mei 06 - now
Relations: Divers
Role: Business Development

Activities:
- Canvassing prospects for Narrowcasting solutions aimed at branding;
- Concept development Narrowcasting-formats;

Period: Sep 05 - now
Relations: NVPI, Music industry
Role: Business Development

Description:
Digitale media distribution- and commerce platform for Record companies, Independent Music Companies and Independent artists. The platform consists of a central database with digitale media content (music, film, etc.) that is maintained via a content management tool. Part of the platform is a B2C website for downloading of protected content. The platform also contains a customer loyalty module through which customers can save credits and pay with credits.

Activities:
- Concept development Digital Music Promotion platform;
- White label digital media distribution and commerce platform;
- Business strategy;
- Business plan;
- Business requirements specification;
- IT Architecture;
- Financial planning;
- Presentations, Proposals.

Period: Jul 06 – Sep 06
Relations: Hema, Maxeda IT Services
Role: Team leader Application Management E-Commerce Website a.i.

Activities:
- Operational application management e-commerce website;
- Release management: Development platform => Support platform => Production platform;
- Structuring application management: specification and implementation new processes & procedures;

Period: Feb 06 - May 06
Relations: Multiple media companies, content owners, content producers
Role: Business Development

Activities:
Business Development Cross-Media platform for Streaming Video & Media Downloads, Narrowcasting, Video On Demand, DRM, Online payment solutions.

- Presentations, proposals and contracts
- Lead generation for solutions in the area of:
+ Embedded chip products,
+ Video On Demand,
+ Narrowcasting,
+ IPTV, Streaming,
+ Digital Rights Management (DRM),
+ Online payment;

- Realisation Volleybal.tv;
+ B2C website fot the distribution of ’life’ streaming video content of the Dutch National Volleybal team.
De site is maintained by a simple 'custom made' content management tool.
+ Specification business requirements;
+ Management of proposal process

- Interaction design Energy.tv;
+ B2E website focussed on personell of Nashuatec using streaming video content. The site is maintained by a simple 'custom made' content management tool.
+ Specification of interaction design / creative design of the website;

Period: Nov 05 - Feb 06
Relations: Multiple ICT staffing companies, freelancers
Role: Recruitment

Activities:
Recruitment of software development specialists for business critical web applications and embedded software development.
- Recruitment of 5-6 FTE for permanent contracts;
- Restructuring Recruitment process;
- Organisation, planning and recruitment interviews;
- Structuring and improvement of Contract Management process;
- Contract Management:
+ Specification standard contracts;
+ Financial- and contract negotiations;
+ Contract renewal.

Period: Feb 05 - Sep 05
Relations: Internal, Microsoft, Broadcasting companies
Role: Manager Operations
Activities:
Set-up and implementation of a new organisation structure, processes and procedures including project management, time management, Microsoft .Net software development strategy in combination with Microsoft Partner strategy.
Aitime Sales software product development.

Period: Feb 05 - Sep 05
Relations: Internal, Microsoft
Role: Manager Operations
Activities:
Set-up Application Service Centre (maintenance & support organisation) for an Airtime Sales software product. Definition of process, organisation, rolls and tasks, people management. Implementation of online support-tool and time registration.

Period: Feb 05 - Sep 05
Relations: External software development companies
Role: Manager Operations
Activities:
Engage and maintain relations with external software development companies focussed on offshore software development for Microsoft DotNet.

Period: Jan 04 – Jan 05
Relation: TPG Post, Eutilia, RDW, Dixons, Loyalty Profs, Media Line, Microsoft
Role: Client Partner (Account Manager)
Activities:
Commercieel management (New business en Outsourcing (offshore))
E-Business development op basis van Microsoft platform (DotNet , E commerce, Sharepoint).

Period: Jan 03 - Dec 03
Relation: TPG Post, Spring CMCK, Dixons, Loyalty Profs, Media Line, Microsoft
Role: Client Partner (Account Manager)
Activities:
Development and implementation of several e-commerce applications (B2B: Mailorder.nl, B2C: Postshop.nl, CollectClub.nl, Dixons.nl. PlusPuntenWinkel.nl, MiniTix.nl, D-reizen.nl).
Global corporate website + Intranet (Spring.com - 23 countries, MS CMS).
Personalised Promotion and Recruiting website (CMCK.com: MS CMS, MS Commerce Server).

Period: Oct 01 - Dec 02
Relation: Virtual Affairs, Microsoft
Role: Project Manager
Activities:
Integration of Web Marketing Services in the van Application Management Services service offering. Business plan, financial plan, internal organisation, process & procedure.
Development & implementation of a service management tool for Time Based Services (TiBS).

Period: Jul 01 - Dec 01
Relation: Virtual Affairs, Microsoft
Role: Project Manager
Activities:
Set-up Application Management Services department for maintenance & support of e-business applications. Development proposition, financial model, interne organisation, process & procedures, roll-out services, sales.

Period: Jul 00 - Jun 01
Relation: Change The Script, Gogo Tours, Web development companies
Role: ICT Director
Activities:
Set-up and implementations new organisation structure and work processes for content production, software development and contract management.
Set-up ICT Consultancy department.
Set-up Application Management Services department.
Set-up and implementation of strategy and policies for implementation partners (web development companies).
Development several e-commerce websites (B2C: Sunweb.nl, GogoTours.nl, Rituals.nl).

Period: Jan 00 - May 00
Relation: Aegon ,Interleasing, CR-Delta
Role: Sales Manager
Activities:
Acquisition and development of several e-commerce websites (B2C,B2C) (Parq.nl, Interleasing.nl, CR Delta.nl).

Period: Nov 98 - Nov 99
Relation: Aegon, Compuware
Role: Sales Manager
Activities:
Concept development Insurance Product Factory, a software development concept for insurance product administrations based on a generic component based Insurance Framework Application.
Outsourcing Maintenance & Support business critical software applications.
Euro conversion projects.
Millennium Proof project.

Period: Oct 98 - Dec 98
Relation: Compuware
Role: Project Manager Application Service Centre
Activities:
Set-up of an Application Service Centre for maintenance & support of software applications. Development proposition, service offering, sales, administrative organisation.

Period: Sept 98
Relation: Nederlandse Veiligheids Dienst
Role: Sales Manager
Activities:
Redesign & implementation Resource Planning application. of the project, resourcing and delivery.

Period: May 98 - Jun 00
Relation: Zorg & Zekerheid, ZAO, Anova, Dela, AEX, Ministerie van Binnenlandse Zaken
Role: Sales Manager
Activities:
Sales & acquisition (new business) of projects on the area of business critical application development.

Period: Jun 97 - Feb 98
Relation: Philips Industrial Electronics
Role: Account Manager
Activities:
Sales & acquisition of projects with the companies within the product division.
Outsourcing 2 different IT department of the customer’s product division responsible for maintenance & support of software and technical infrastructure.

Period: Jan 96 - May 97
Relation: BSO/Origin
Role: Intercompany Sales Manager
Activities:
Match making in the internal BSO market (body shopping);

Period: Jan 90 - Dec 95
Relation: Diverse
Role: Project Manager; Information Analyst; System designer; programmer
Activities:
Development of an object oriented simulator for the defence industry and aviation and aerospace industry including Royal Dutch Navy, Fokker Space, European Space Agency, Hollandse Signaal Apparaten.

Period: Aug 87 - Dec 89
Relation: Fokker Aircraft
Role: System Analyst, Programmer
Activities:
Development van Object oriented Electronic Flight Instrument System simulator t.b.v. engineering flight simulator for Fokker 100 and Fokker 50.

Education

- Strategic Selling, ITC;
- Commercial skills, Kenneth Smit;
- Value Based Selling, Holden;
- NIMA A;
- Marketing I & II, IBW;
- Promise Project Management, ISES International;
- Quality Assurance, ISES International;
- Graphical User Interface Design, DEC;
- Customer Service Training, Mansal;
- Object Oriented Analysis & Design Techniques, Alsys;
- Information Analysis with NIAM, ISES International;
- Software development with Hatley & Pirbhai, ISES International;
- 3D Animation & Simulation, Sillicon Graphics;
- Hoger Informatica Onderwijs, IHBO 'De Maere', Enschede;
- Airforce Officers School, Royal Dutch Airforce, Gilze Rijen;

Skills

Business Development, Project Management, Service Development, IT Management, Application Management, Offshore software development

Languages

Dutch, English, German

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